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Subscription Service Agreement

Subscription Service Agreement Template for Netherlands

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Key Requirements PROMPT example:

Subscription Service Agreement

"I need a Subscription Service Agreement under Dutch law for my SaaS platform that will launch in March 2025, focusing on B2B clients in the financial sector with specific provisions for data security and regulatory compliance."

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Document background
The Subscription Service Agreement serves as the primary contractual framework for businesses offering recurring services or access to digital platforms under Dutch law. This document is essential for companies providing subscription-based products, software, or services, whether in a B2B or B2C context. It addresses critical aspects such as service scope, access rights, payment terms, and service levels, while ensuring compliance with Dutch legal requirements and EU regulations, including the GDPR and consumer protection laws. The agreement is particularly relevant in today's digital economy where subscription-based business models are increasingly prevalent, providing clarity and protection for both service providers and subscribers while establishing a foundation for ongoing business relationships.
Suggested Sections

1. Parties: Identification and details of the service provider and subscriber

2. Background: Context of the agreement and brief description of the service offering

3. Definitions: Defined terms used throughout the agreement

4. Service Description: Detailed description of the subscription services being provided

5. Subscription Terms: Duration, renewal, and subscription period details

6. Fees and Payment: Pricing, payment terms, invoicing, and payment methods

7. Service Provider Obligations: Core obligations and commitments of the service provider

8. Customer Obligations: Core obligations and commitments of the subscriber

9. Access and Security: Terms regarding service access, authentication, and security measures

10. Data Protection: GDPR compliance and data processing terms

11. Intellectual Property: IP rights, ownership, and licensing terms

12. Confidentiality: Protection of confidential information

13. Service Levels: Service availability and performance standards

14. Suspension and Termination: Grounds and procedures for service suspension and agreement termination

15. Liability and Indemnification: Limitation of liability and indemnification provisions

16. Force Majeure: Provisions for unforeseen circumstances and force majeure events

17. General Provisions: Miscellaneous legal provisions including notices, assignment, and amendments

Optional Sections

1. Consumer Rights: Additional protections and rights for B2C contracts, including right of withdrawal - include when the subscriber is a consumer

2. Professional Services: Terms for additional implementation or professional services - include when offering setup or consulting services

3. Service Credits: Compensation mechanism for service level failures - include for enterprise-level agreements

4. Authorized Users: Terms governing additional users under the subscription - include for multi-user subscriptions

5. Insurance: Insurance requirements and coverage - include for high-value or high-risk services

6. Audit Rights: Rights to audit usage and compliance - include for usage-based pricing or compliance-critical services

7. Business Continuity: Disaster recovery and business continuity requirements - include for business-critical services

Suggested Schedules

1. Service Description Schedule: Detailed technical specifications and features of the subscription service

2. Service Level Agreement: Detailed service levels, measurement methods, and remedies

3. Pricing Schedule: Detailed pricing tiers, calculation methods, and special rates

4. Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures

5. Security Requirements: Detailed security protocols, standards, and requirements

6. Support Services: Support level descriptions, response times, and escalation procedures

7. Acceptable Use Policy: Rules and restrictions regarding service usage

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions




















































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Relevant Industries

Technology

Software as a Service

Information Technology

E-commerce

Digital Services

Cloud Computing

Professional Services

Media and Entertainment

Financial Services

Healthcare Technology

Educational Technology

Telecommunications

Digital Marketing

Business Services

Consulting

Relevant Teams

Legal

Sales

Commercial

Procurement

Compliance

Information Technology

Finance

Customer Success

Operations

Business Development

Risk Management

Product Management

Data Protection

Relevant Roles

Legal Counsel

Contract Manager

Commercial Director

Chief Technology Officer

Sales Director

Account Manager

Procurement Manager

Compliance Officer

Data Protection Officer

Product Manager

Operations Director

Business Development Manager

Risk Manager

Chief Financial Officer

Customer Success Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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