Document background
The Subscription Service Agreement serves as the primary contractual framework for businesses offering recurring services in South Africa. It is specifically designed to comply with South African legislation, including the Consumer Protection Act, POPIA, and Electronic Communications and Transactions Act. This agreement is essential for companies providing ongoing services, whether digital or physical, and can be adapted for both business-to-business and business-to-consumer relationships. The document covers crucial aspects such as service terms, payment obligations, data protection, service levels, and termination rights, while incorporating necessary consumer protections required under South African law. Regular updates to this agreement may be necessary to reflect changes in service offerings or regulatory requirements.
