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Social Media Management Contract
"I need a Social Media Management Contract for my digital marketing agency to manage social media accounts for a Singapore-based restaurant chain across Facebook, Instagram, and TikTok, with specific provisions for crisis management and 24-hour response times."
1. Parties: Identifies contracting parties including legal names, addresses, and company registration details
2. Background: Context of the agreement and brief description of services to be provided
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of social media management services to be provided
5. Term and Termination: Duration of agreement and termination conditions
6. Fees and Payment: Compensation structure, payment terms, and expenses
7. Data Protection and Privacy: PDPA compliance requirements and data handling procedures
8. Intellectual Property Rights: Ownership of content and IP transfer provisions
9. Confidentiality: Protection of confidential information
10. Governing Law: Singapore law governance and jurisdiction
1. Service Level Agreement: Specific performance metrics and response times for larger contracts or when specific performance standards are crucial
2. Crisis Management: Procedures for handling social media crises, recommended for high-profile clients or sensitive industries
3. Personnel: Key personnel assignments and requirements when specific team members are crucial to service delivery
4. Insurance: Required insurance coverage for high-value contracts or high-risk activities
5. Non-Competition: Restrictions on working with competitors when protecting competitive advantage is important
1. Schedule 1: Service Specifications: Detailed breakdown of services, platforms, and posting frequencies
2. Schedule 2: Fee Schedule: Detailed pricing structure and payment milestones
3. Schedule 3: Brand Guidelines: Client's branding requirements and style guide
4. Schedule 4: Content Approval Process: Workflow for content approval and posting
5. Schedule 5: Platform-Specific Guidelines: Requirements for each social media platform
6. Appendix A: Key Performance Indicators: Metrics for measuring success and reporting requirements
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