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1. Parties: Identifies the service provider (social media management company) and the client, including their complete legal names, addresses, and business registration details
2. Background: Brief context about the agreement and the parties' intention to enter into a social media management relationship
3. Definitions: Defines key terms used throughout the agreement, including technical social media terms and contract-specific terminology
4. Scope of Services: Detailed outline of the social media management services to be provided, including platforms covered and types of content
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination by either party
6. Fees and Payment Terms: Compensation structure, payment schedule, and any additional costs or expenses
7. Service Provider Obligations: Specific responsibilities of the social media manager, including content creation, posting schedules, and engagement metrics
8. Client Obligations: Client's responsibilities, including providing necessary access, content approval, and timely feedback
9. Intellectual Property Rights: Ownership and usage rights of content, existing brand assets, and newly created materials
10. Confidentiality: Protection of sensitive information, trade secrets, and client data
11. Data Privacy and Protection: Compliance with Philippine Data Privacy Act and handling of personal information
12. Performance Metrics: Key performance indicators (KPIs) and reporting requirements
13. Limitation of Liability: Limits on liability and indemnification provisions
14. General Provisions: Standard legal clauses including governing law, dispute resolution, and entire agreement
1. Crisis Management: Procedures for handling social media crises or negative publicity situations
2. Third-Party Tools: Terms regarding the use of social media management tools and software
3. Content Approval Process: Detailed workflow for content review and approval when client requires strict oversight
4. Influencer Collaboration: Terms for managing influencer partnerships if part of the service scope
5. International Operations: Additional terms for managing social media presence across multiple countries
6. Training and Knowledge Transfer: Terms for training client's staff on social media management if required
7. Compliance with Industry Regulations: Specific compliance requirements for regulated industries (e.g., financial services, healthcare)
1. Schedule A - Service Level Agreement: Detailed breakdown of service levels, response times, and performance standards
2. Schedule B - Fee Structure: Detailed pricing, payment terms, and any variable cost components
3. Schedule C - Platform-Specific Requirements: Specific requirements and guidelines for each social media platform
4. Schedule D - Content Calendar Template: Template and guidelines for content planning and scheduling
5. Schedule E - Brand Guidelines: Client's branding requirements and visual identity guidelines
6. Schedule F - Reporting Templates: Templates for regular performance reports and analytics
7. Appendix 1 - Emergency Contact Protocol: List of key contacts and procedures for emergency situations
Retail
E-commerce
Technology
Healthcare
Education
Financial Services
Hospitality
Food and Beverage
Entertainment
Non-Profit
Professional Services
Real Estate
Fashion and Beauty
Travel and Tourism
Manufacturing
Marketing
Digital
Communications
Legal
Procurement
Operations
Brand Management
Content Creation
Public Relations
Social Media
Compliance
Customer Service
Marketing Director
Digital Marketing Manager
Social Media Manager
Content Manager
Brand Manager
Communications Director
Business Owner
Marketing Coordinator
Legal Counsel
Procurement Manager
Operations Manager
Chief Marketing Officer
Digital Strategy Director
Community Manager
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