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1. Performance Metrics: Specific KPIs and performance measurement criteria - include when client requires specific performance standards

2. Crisis Management: Procedures for handling social media crises - important for high-profile clients

3. Content Creation Services: Detailed terms for content creation if included in the scope

4. Influencer Management: Terms for managing influencer relationships if part of the services

5. Training and Knowledge Transfer: Terms for training client's staff - include if knowledge transfer is required

6. Multi-Platform Management: Specific terms for managing multiple social media platforms - include if managing multiple platforms

7. Competitive Restrictions: Non-compete and exclusivity provisions - include for specialized industries

8. Budget Management: Terms for managing advertising budgets - include if paid social media is involved

1. Schedule 1: Service Level Agreement: Detailed service levels, response times, and performance metrics

2. Schedule 2: Fee Schedule: Detailed breakdown of fees, payment structure, and additional costs

3. Schedule 3: Approved Platforms: List of social media platforms covered under the agreement

4. Schedule 4: Content Guidelines: Detailed content guidelines including Saudi-specific requirements

5. Schedule 5: Response Matrix: Guidelines for responding to different types of social media interactions

6. Appendix A: Brand Guidelines: Client's branding requirements and guidelines

7. Appendix B: Reporting Templates: Templates for regular performance and activity reporting

8. Appendix C: Key Personnel: List of key team members and their roles