The Customer Contract serves as the primary legal framework for business-to-customer relationships in Saudi Arabia, whether for goods, services, or both. This document is essential for any business operating in Saudi Arabia that engages directly with customers, requiring careful consideration of both Sharia law principles and modern commercial regulations. The contract typically includes comprehensive terms covering service delivery, payment structures, warranties, and dispute resolution mechanisms, all tailored to comply with Saudi Arabian legal requirements. It's particularly important that the Customer Contract addresses consumer protection requirements under Saudi law while maintaining commercial practicality. The document should be structured to accommodate various transaction types while ensuring enforceability under Saudi jurisdiction and alignment with local business practices.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Parties: Identification of the contracting parties with full legal names and details
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Key terms used throughout the agreement
4. Scope of Services/Products: Detailed description of products or services to be provided
5. Price and Payment Terms: Pricing structure, payment schedule, and VAT considerations
6. Term and Termination: Duration of the agreement and circumstances for termination
7. Delivery and Acceptance: Terms for delivery of goods/services and acceptance criteria
8. Warranties and Representations: Standard warranties and representations from both parties
9. Confidentiality: Protection of confidential information and trade secrets
10. Limitation of Liability: Caps on liability and exclusions aligned with Saudi law
11. Force Majeure: Events beyond parties' control affecting contract performance
12. Governing Law and Jurisdiction: Confirmation of Saudi law application and jurisdiction
13. Notices: Process for formal communications between parties
14. General Provisions: Standard boilerplate clauses including severability and entire agreement
1. Intellectual Property Rights: Required when the contract involves IP transfer or licensing
2. Data Protection: Needed when personal data processing is involved
3. Service Levels: Include when specific performance metrics need to be maintained
4. Change Control: Required for long-term contracts where scope may change
5. Insurance: Include when specific insurance requirements are needed
6. Compliance with Anti-Corruption Laws: Important for high-value or government-related contracts
7. Environmental Compliance: Required for contracts involving environmental impacts
8. Training and Support: Include when ongoing support or training is part of the arrangement
9. Shariah Compliance Declaration: Required for financial services or when specifically requested
1. Schedule 1 - Products/Services Specification: Detailed technical specifications of products or services
2. Schedule 2 - Pricing Schedule: Detailed pricing breakdown and payment milestones
3. Schedule 3 - Service Levels and KPIs: Detailed performance metrics and measurement criteria
4. Schedule 4 - Implementation Plan: Timeline and milestones for contract implementation
5. Schedule 5 - Contact Details: Key personnel and contact information for both parties
6. Schedule 6 - Technical Requirements: Specific technical standards and requirements
7. Appendix A - Required Documents: List of mandatory documents required under Saudi law
8. Appendix B - Form of Purchase Order: Standard format for placing orders under the contract
Relevant legal definitions
Clauses
Relevant Industries
Retail
Technology
Manufacturing
Professional Services
Healthcare
Financial Services
Telecommunications
Construction
Energy
Education
Hospitality
Transportation
E-commerce
Real Estate
Relevant Teams
Legal
Commercial
Sales
Business Development
Operations
Customer Service
Compliance
Risk Management
Finance
Account Management
Relevant Roles
Legal Counsel
Commercial Director
Business Development Manager
Sales Manager
Contract Manager
Compliance Officer
Chief Legal Officer
Customer Service Manager
Operations Director
Account Manager
Risk Manager
General Manager
CEO
CFO
Head of Commercial
Find the exact document you need
Selling Real Estate Contract
A Saudi Arabian real estate sales contract template compliant with local laws and Sharia principles, facilitating property transfers and ensuring regulatory compliance.
Download
Wholesaling Real Estate Contract
A Saudi Arabia-compliant wholesale real estate contract governing bulk property transactions under local law and Shariah principles.
Download
Non Binding Agreement
A non-binding agreement template for use under Saudi Arabian jurisdiction, combining Sharia law principles with modern commercial practices to document parties' intentions without creating legal obligations.
Download
Non Compete Form
A Saudi Arabian legal document restricting post-employment competitive activities, governed by Saudi Labor Law and Sharia principles.
Download
Agreement For Job Work
A Saudi Arabian law-governed agreement between client and contractor defining terms and conditions for specific job work or project-based services.
Download
Non Disclosure Form
Saudi Arabia-compliant Non-Disclosure Agreement template for protecting confidential information exchange under Saudi law and Shariah principles.
Download
Videography Contract
A Saudi Arabian law-governed agreement for professional videography services, ensuring compliance with local regulations while defining service terms and deliverables.
Download
Subscription Agreement
A Saudi law-governed agreement establishing terms for subscription-based services, compliant with local regulations and Shariah principles.
Download
Production Contract
A Saudi Arabian law-governed agreement establishing terms and conditions for manufacturing or production activities, ensuring compliance with local regulations and Sharia principles.
Download
Novation Agreement (Real Estate)
A Saudi Arabian law-governed agreement transferring real estate contract rights and obligations from one party to another, ensuring compliance with Shariah principles and local property regulations.
Download
Option Contract (Real Estate)
A Sharia-compliant agreement under Saudi Arabian law granting the right to purchase specified real estate at predetermined terms within an agreed timeframe.
Download
Labor Contract
A Saudi Arabian employment agreement that establishes terms and conditions of employment while ensuring compliance with Saudi Labor Law and regulations.
Download
Franchise Agreement
A Saudi Arabian law-governed agreement establishing a franchise relationship, granting business operational rights while ensuring compliance with local regulations and Sharia principles.
Download
Common Agreement
A general-purpose legal agreement template compliant with Saudi Arabian law and Sharia principles, suitable for establishing business relationships in Saudi Arabia.
Download
Barter Agreement
A Saudi Arabian law-governed agreement facilitating the direct exchange of goods/services between parties, structured to comply with both Sharia and commercial law requirements.
Download
Unregistered Sale Agreement With Possession
A Saudi Arabian agreement facilitating property sale and possession transfer without immediate registration, compliant with local law and Sharia principles.
Download
Master Contract
A Saudi law-governed framework agreement establishing terms for ongoing business relationships, compliant with Shariah principles and local regulations.
Download
Notarial Contract
A legally authenticated contract under Saudi Arabian law, officially verified and certified by a licensed notary public, providing enhanced legal security and evidential value.
Download
House Rent Agreement Form
A Saudi Arabian residential lease agreement that establishes rental terms between landlord and tenant, compliant with local laws and Ejar system requirements.
Download
Partnership Agreement Form
A Saudi Arabian law-governed agreement establishing and regulating a business partnership, ensuring compliance with local regulations and Sharia principles.
Download
Landscape Contract
A Saudi Arabian law-governed contract for landscape construction and maintenance services, including works specifications and environmental compliance requirements.
Download
Guarantee Contract
A Saudi Arabian law-governed contract where a guarantor assumes responsibility for another party's obligations to a beneficiary, structured in compliance with Sharia principles and local commercial laws.
Download
Tenancy Agreement Form
A Saudi Arabian lease agreement template that establishes property rental terms between landlord and tenant, compliant with Saudi Tenancy Law and Sharia principles.
Download
Simple Rental Agreement Form
A Saudi Arabia-compliant rental agreement template for residential and commercial properties, incorporating local legal requirements and Shariah principles.
Download
Money Agreement Between Two Parties
A Sharia-compliant money agreement under Saudi Arabian law establishing financial arrangements between two parties with specific terms and conditions.
Download
Side Agreement
A supplementary agreement under Saudi Arabian law that modifies or adds to the terms of a primary agreement while ensuring Shariah compliance.
Download
Novation Contract
A Saudi Arabian law-governed agreement transferring contractual rights and obligations from one party to another, with consent of all parties involved.
Download
Mutual Agreement Between Two Parties
A bilateral agreement template compliant with Saudi Arabian law and Sharia principles, establishing mutual rights and obligations between two contracting parties.
Download
Contract For Selling A Car
A Saudi Arabian law-compliant agreement for the sale and transfer of vehicle ownership, incorporating local regulatory requirements and Sharia principles.
Download
Business Transfer Agreement
A Saudi law-governed agreement for transferring business ownership, including assets, liabilities, and operational elements from one entity to another.
Download
Tooling Agreement
A Saudi Arabian law-governed agreement establishing terms for industrial tooling supply, ownership, and usage, compliant with local commercial and Sharia law requirements.
Download
Representation Agreement
A Saudi law-governed agreement establishing the terms and conditions for commercial representation between a principal company and its Saudi representative.
Download
Notary Rent Agreement
A notarized rental agreement compliant with Saudi Arabian law and Ejar system requirements, establishing terms for property lease.
Download
Non Compete Agreement Between Companies
A Saudi Arabian law-compliant agreement restricting competitive activities between companies within specified parameters and timeframes.
Download
Land Agreement Between Two Parties
A Saudi Arabian land agreement document that formalizes property rights transfer between two parties, compliant with Sharia law and local regulations.
Download
Buyer Agency Agreement
A Saudi Arabian law-governed agreement establishing the relationship between a property buyer and their real estate agent, outlining services, obligations, and compensation terms.
Download
Commercial Lease Form
A Saudi Arabian commercial lease agreement template that establishes terms for leasing business properties, compliant with local laws and Shariah principles.
Download
Vending Machine Contract
A Saudi Arabia-governed agreement for vending machine installation and operation, compliant with local commercial law and Sharia principles.
Download
Contra Agreement
A Saudi Arabian law-governed agreement facilitating the exchange of goods/services between parties without primary monetary consideration, compliant with Sharia and local commercial regulations.
Download
Catering Contract
A Saudi Arabian law-governed agreement establishing terms for catering services provision, incorporating local regulatory requirements and Halal compliance.
Download
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)