The Cleaner Performance Appraisal document serves as an essential tool for organizations operating in Qatar to evaluate and document the performance of cleaning staff in accordance with Qatar Labor Law No. 14 of 2004. This document is typically used during regular performance reviews (quarterly, bi-annual, or annual) to assess cleaning personnel's competencies, adherence to safety protocols, work quality, and professional development. It helps organizations maintain consistent cleaning standards, identify training needs, and make informed decisions about employee development, compensation, and retention while ensuring compliance with Qatari employment regulations. The appraisal format is designed to be clear and objective, considering the multicultural workforce common in Qatar's cleaning sector.
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1. Employee Information: Basic details including employee name, ID number, designation, department, and duration of employment
2. Evaluation Period: Specific time period covered by the performance appraisal
3. Performance Rating Scale: Explanation of the rating system used (typically 1-5 or similar scale with clear definitions for each level)
4. Core Competencies Assessment: Evaluation of fundamental cleaning skills, safety compliance, and basic job requirements
5. Quality of Work: Assessment of cleaning standards, thoroughness, and attention to detail
6. Productivity: Evaluation of work speed, efficiency, and ability to complete assigned tasks within timeframes
7. Safety and Compliance: Assessment of adherence to safety protocols, proper use of equipment and chemicals
8. Attendance and Punctuality: Record of attendance, timeliness, and reliability
9. Professional Conduct: Evaluation of behavior, attitude, team cooperation, and communication
10. Overall Performance Summary: Final assessment combining all evaluation areas with general comments
11. Action Plan: Specific improvements needed and development goals for next period
12. Signatures: Space for employee, supervisor, and HR signatures with date
1. Language Skills: Assessment of communication abilities in required languages - include for positions requiring customer interaction
2. Special Projects: Evaluation of performance in any additional responsibilities or special cleaning projects - include if applicable
3. Equipment Maintenance: Assessment of care and maintenance of cleaning equipment - include for senior cleaners or those with equipment responsibilities
4. Team Leadership: Evaluation of leadership and team coordination - include for lead cleaners or supervisory roles
5. Customer Feedback: Summary of any customer/client feedback received - include if cleaner works in client-facing areas
1. Performance Metrics Sheet: Detailed breakdown of performance scores across all evaluation criteria
2. Incident Report Summary: List of any reported incidents or accidents during the evaluation period
3. Training Record: Record of completed training sessions and certifications
4. Previous Goals Review: Assessment of goals set in previous appraisal period
5. Job Description: Current job description against which performance is measured
Relevant legal definitions
Clauses
Relevant Industries
Facilities Management
Commercial Property
Healthcare
Education
Hospitality
Retail
Industrial
Government Facilities
Residential Property Management
Transportation
Shopping Malls
Office Buildings
Relevant Teams
Human Resources
Facilities Management
Operations
Housekeeping
Building Services
Maintenance
Quality Control
Health and Safety
Training and Development
Relevant Roles
Cleaner
Senior Cleaner
Cleaning Supervisor
Housekeeping Staff
Janitorial Worker
Cleaning Team Leader
Facilities Supervisor
Housekeeping Manager
Cleaning Services Manager
Maintenance Cleaner
Specialist Cleaner
Industrial Cleaner
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