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1. Technology and Systems: Required when specific software or technology platforms are used for dispatch operations

2. International Operations: Include when services involve cross-border transportation

3. Dangerous Goods Handling: Required when transportation of hazardous materials is involved

4. Subcontracting: Include when the service provider may use subcontractors

5. Environmental Compliance: Detailed section required for environmentally sensitive operations

6. Data Protection: Required when handling personal or sensitive data

7. Training Requirements: Include when specific training or certification requirements exist

8. Equipment Specifications: Required when specific vehicles or equipment must be used

1. Schedule 1 - Service Level Agreement: Detailed performance metrics and service standards

2. Schedule 2 - Fee Schedule: Detailed pricing structure and rate cards

3. Schedule 3 - Operating Procedures Manual: Detailed procedures for day-to-day operations

4. Schedule 4 - Contact Details: Key personnel and emergency contact information

5. Schedule 5 - Insurance Requirements: Detailed insurance coverage requirements

6. Schedule 6 - Compliance Checklist: List of required permits, licenses, and certifications

7. Schedule 7 - Equipment Specifications: Technical requirements for vehicles and equipment

8. Schedule 8 - Reporting Templates: Standard formats for operational reports and documentation

9. Appendix A - Route Maps: Approved routes and service areas

10. Appendix B - Health and Safety Guidelines: Safety protocols and procedures