The Store Manager Evaluation Form is a critical performance management tool used in the Philippine retail sector to assess and document store managers' effectiveness and compliance with company standards. This document is typically utilized during regular performance reviews (quarterly or annually) and must comply with the Labor Code of the Philippines and Department of Labor and Employment (DOLE) guidelines. It encompasses comprehensive evaluation criteria including store performance metrics, leadership capabilities, operational efficiency, and compliance with local regulations. The form serves multiple purposes: documenting performance for salary reviews and promotions, identifying development needs, ensuring compliance with Philippine labor laws, and maintaining standardized evaluation practices across retail operations. It includes provisions for data privacy protection as required by Republic Act No. 10173 and incorporates local business practices and cultural considerations specific to the Philippine retail environment.
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1. Employee Information: Basic details of the store manager including name, employee ID, store location, and period of evaluation
2. Performance Rating Scale: Explanation of the rating system used (typically 1-5 scale) with clear definitions for each rating level
3. Key Performance Indicators (KPIs): Quantitative metrics including sales targets, profit margins, inventory management, and store operational efficiency
4. Leadership and Management Skills: Assessment of team management, delegation, decision-making, and leadership capabilities
5. Customer Service and Store Operations: Evaluation of customer satisfaction metrics, store presentation, and operational compliance
6. Financial Management: Assessment of budget management, cost control, and revenue optimization
7. Staff Development: Evaluation of team training, coaching, and development initiatives
8. Compliance and Safety: Assessment of adherence to company policies, local regulations, and safety standards
9. Overall Performance Summary: Final performance rating and comprehensive evaluation summary
10. Action Plan: Development areas and specific action items for improvement
11. Acknowledgment: Signatures of evaluator, store manager, and HR representative
1. Previous Goals Review: Review of goals set in the previous evaluation period - include if this is not the first evaluation
2. Project Management: Assessment of special projects or initiatives - include if the manager has handled specific projects during the evaluation period
3. Multi-Store Oversight: Evaluation of performance in managing multiple locations - include for regional or multi-store managers
4. Crisis Management: Assessment of handling emergency situations - include if any significant incidents occurred during the evaluation period
5. Innovation and Digital Implementation: Evaluation of technological initiatives and innovations - include for stores with digital transformation goals
1. Sales Performance Data: Detailed breakdown of sales metrics and comparisons with targets
2. Staff Turnover Report: Analysis of employee retention and recruitment effectiveness
3. Customer Feedback Summary: Compilation of customer satisfaction scores and feedback
4. Store Audit Results: Results from regular store audits during the evaluation period
5. Training Completion Records: Documentation of completed training programs and certifications
6. Incident Reports: Summary of any significant incidents or issues during the evaluation period
Relevant legal definitions
Clauses
Relevant Industries
Retail
Food and Beverage
Fashion and Apparel
Consumer Electronics
Grocery and Supermarkets
Convenience Stores
Pharmacy and Healthcare
Automotive Parts and Services
Home Improvement
Luxury Goods
Relevant Teams
Human Resources
Retail Operations
Store Operations
Performance Management
Training and Development
Compliance
Senior Management
Regional Operations
Relevant Roles
Store Manager
Regional Manager
District Manager
Area Manager
Operations Director
HR Manager
HR Business Partner
Performance Management Specialist
Retail Operations Manager
Training and Development Manager
Compliance Officer
Store Operations Supervisor
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