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1. Crisis Management: Procedures for handling social media crises or negative publicity - include when crisis management services are part of the scope

2. Influencer Management: Terms for managing influencer relationships and campaigns - include when influencer marketing is part of the services

3. Content Creation Services: Detailed terms for creation of specific content types - include when content creation is a major component

4. Performance Reporting: Specific reporting requirements and KPIs - include when detailed analytics and reporting are required

5. Training Services: Terms for providing training to client's staff - include when training services are offered

6. International Services: Provisions for managing international social media presence - include for multi-country services

7. Compliance with Industry Regulations: Specific compliance requirements - include for regulated industries like finance or healthcare

1. Schedule A - Service Specifications: Detailed breakdown of services, platforms, and posting frequencies

2. Schedule B - Fee Structure: Detailed pricing, including base fees and additional service costs

3. Schedule C - Content Calendar: Template and guidelines for content planning and scheduling

4. Schedule D - Brand Guidelines: Client's branding requirements and social media voice guidelines

5. Schedule E - Response Matrix: Guidelines for responding to different types of social media interactions

6. Schedule F - Reporting Templates: Templates for regular performance and analytics reports

7. Appendix 1 - Platform-Specific Requirements: Specific requirements and guidelines for each social media platform

8. Appendix 2 - Emergency Contact Protocol: List of contacts and procedures for emergency situations