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1. Crisis Management: Procedures for handling social media crises and emergency response protocols - include when reputation management is a key concern

2. Influencer Collaboration: Terms for managing influencer partnerships and campaigns - include when influencer marketing is part of the services

3. White Labeling: Provisions for white-label services - include when agency works as a subcontractor

4. Content License: Detailed licensing terms for specific content types - include when complex content licensing is needed

5. International Operations: Provisions for multi-jurisdiction social media management - include for international campaigns

6. Training Services: Terms for providing training to client's staff - include when knowledge transfer is required

7. Competition Restrictions: Non-compete and exclusivity provisions - include when working in sensitive industries

1. Schedule A - Service Level Agreement: Detailed service levels, response times, and performance standards

2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule C - Platform-Specific Requirements: Technical specifications and requirements for each social media platform

4. Schedule D - Content Calendar Template: Template and guidelines for content planning and scheduling

5. Schedule E - Reporting Templates: Format and frequency of performance reports and analytics

6. Schedule F - Brand Guidelines: Client's branding requirements and style guide

7. Appendix 1 - Emergency Contact List: Key contacts for urgent situations and escalation procedures

8. Appendix 2 - Approval Matrix: Decision-making hierarchy and approval thresholds