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1. Insurance: Required when services involve significant risks or regulatory requirements for insurance

2. Compliance with Laws: Detailed section needed when operating in heavily regulated industries

3. Personnel: Required when specific individuals are key to service delivery or when personnel will work on customer premises

4. Equipment and Materials: Needed when physical assets are provided as part of the services

5. Change Control: Important for long-term or complex services where scope changes are likely

6. Business Continuity: Required for critical services where continuity planning is essential

7. Anti-Bribery and Corruption: Detailed section needed for high-value contracts or government-related services

8. Environmental Compliance: Required when services have environmental impacts

9. Local Content Requirements: Needed for industries subject to Nigerian local content laws

10. Security Requirements: Important when services involve access to sensitive systems or facilities

1. Schedule 1 - Service Description: Detailed specification of the services to be provided

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics and measurement criteria

3. Schedule 3 - Charges and Payment Terms: Detailed breakdown of fees, rates, and payment schedules

4. Schedule 4 - Key Personnel: Details of key staff members assigned to provide the services

5. Schedule 5 - Customer Requirements: Specific customer standards, policies, or requirements to be met

6. Schedule 6 - Form of Change Order: Template for documenting agreed changes to services

7. Schedule 7 - Data Processing Agreement: Detailed terms for handling personal data if applicable

8. Schedule 8 - Exit Plan: Procedures for service transition upon contract termination

9. Appendix A - Contact Details: Key contact information for both parties

10. Appendix B - Required Reports: Templates and specifications for required service reports