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1. Service Level Agreement (SLA): Detailed performance metrics and service levels, used for technical or IT services

2. Data Protection: Specific provisions for handling personal data, required if personal data processing is involved

3. Insurance: Insurance requirements and coverage levels, important for high-risk services

4. Anti-Corruption: Compliance with anti-corruption laws, particularly important for government contracts or international services

5. Change Control: Process for managing changes to services or contract terms, useful for long-term or complex services

6. Personnel: Requirements for service provider's staff, including qualifications and security clearance

7. Disaster Recovery: Business continuity and disaster recovery procedures, important for critical services

8. Export Control: Compliance with export control laws, necessary for international service provision

9. Non-Competition: Restrictions on competitive activities, used when sharing sensitive business information

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Charges and Payment: Detailed fee structure, rates, and payment terms

3. Schedule 3 - Service Levels: Performance metrics, measurement methods, and remedies for failure

4. Schedule 4 - Key Personnel: List of key service provider personnel and their roles

5. Schedule 5 - Customer Materials: List of materials, equipment, or information to be provided by customer

6. Schedule 6 - Form of Change Order: Template for documenting agreed changes to services

7. Schedule 7 - Contact Details: Contact information for key representatives of both parties

8. Appendix A - Acceptance Testing: Procedures for accepting deliverables or service completion

9. Appendix B - Security Requirements: IT, physical, or personnel security requirements