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1. Team Structure: Details of the team members who will be involved in service delivery - include when services require multiple personnel

2. Case Studies: Examples of similar services provided to other clients - include when demonstrating track record is important

3. Quality Assurance: Description of quality control processes - include for technical or complex services

4. Risk Management: Identification and mitigation of potential risks - include for high-risk or complex projects

5. Training and Support: Details of any training or ongoing support included - include when relevant to the service type

6. Service Level Agreements: Specific performance metrics and standards - include for ongoing or technical services

7. Compliance Requirements: Specific regulatory or industry compliance details - include when operating in regulated industries

1. Schedule A - Detailed Service Specifications: Technical or detailed specifications of the services to be provided

2. Schedule B - Price Breakdown: Detailed cost structure including rates, expenses, and payment terms

3. Schedule C - Project Timeline: Detailed project plan with specific dates and milestones

4. Schedule D - Key Personnel: CVs and qualifications of key team members

5. Appendix 1 - Terms and Conditions: Standard terms and conditions of service provision

6. Appendix 2 - Required Client Resources: List of resources, access, or information required from the client

7. Appendix 3 - Service Level Metrics: Detailed performance metrics and measurement criteria