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1. Emergency Services: Include when 24/7 emergency response services are part of the agreement

2. Specialized Equipment Maintenance: Include when specific technical equipment requires specialized maintenance

3. Staff and Subcontractors: Include when specific requirements for maintenance staff or use of subcontractors need to be addressed

4. Environmental Requirements: Include when specific environmental standards or certifications must be met

5. Performance Bonds: Include when financial security for performance is required

6. Warranties: Include when specific warranties for works or parts are to be provided

7. Change Control: Include when a formal process for varying services or fees is required

8. Disaster Recovery: Include when business continuity and disaster recovery procedures are necessary

1. Schedule 1 - Property Details: Detailed description of the property/buildings covered by the agreement

2. Schedule 2 - Scope of Services: Detailed breakdown of all maintenance services, including frequency and specifications

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, rates, and charging mechanisms

4. Schedule 4 - Service Levels: Specific performance metrics, response times, and quality standards

5. Schedule 5 - Planned Maintenance Schedule: Calendar of planned preventative maintenance activities

6. Schedule 6 - Key Personnel: Details of key staff and contact information

7. Schedule 7 - Required Insurance: Specific insurance types and coverage levels required

8. Appendix A - Maintenance Log Template: Standard format for recording maintenance activities

9. Appendix B - Incident Report Form: Template for reporting accidents or incidents

10. Appendix C - Equipment Register: List of equipment covered by the maintenance agreement