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1. Emergency Services: Include when 24/7 emergency maintenance services are part of the agreement

2. Spare Parts and Materials: Include when the agreement covers the supply of maintenance materials

3. Subcontracting: Include when the service provider may need to subcontract certain services

4. Warranties: Include when specific warranties for parts or services are offered

5. Data Protection: Include when personal data processing is involved in service delivery

6. Equipment Access: Include when maintenance requires access to specific equipment or facilities

7. Training: Include when the agreement includes training services for client staff

8. Performance Penalties: Include when specific penalties apply for service level breaches

1. Schedule 1 - Service Specifications: Detailed description of maintenance services and procedures

2. Schedule 2 - Fee Schedule: Breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Detailed service level requirements and measurement criteria

4. Schedule 4 - Maintenance Schedule: Timetable of planned maintenance activities

5. Schedule 5 - Site Access Procedures: Procedures for accessing maintenance locations

6. Schedule 6 - Contact Details: Key contacts for both parties including emergency contacts

7. Appendix A - Equipment List: List of equipment covered by the maintenance agreement

8. Appendix B - Reporting Templates: Standard forms for maintenance reports and documentation