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1. Data Protection: Required when personal data processing is involved in providing the services

2. Intellectual Property: Needed when maintenance involves software or proprietary systems

3. Staff and Subcontractors: Include when service provider needs right to use subcontractors or specific staff requirements exist

4. Change Control: Required for complex maintenance agreements where scope changes are likely

5. Force Majeure: Optional protection against unforeseen circumstances preventing performance

6. Anti-Bribery and Corruption: Include for high-value contracts or when working with public sector

7. Environmental Requirements: Include when maintenance activities have environmental implications

8. Training: Required when service provider must provide training to client staff

1. Schedule 1 - Services Description: Detailed specification of maintenance services and procedures

2. Schedule 2 - Service Levels: Detailed service level requirements, KPIs, and measurement methods

3. Schedule 3 - Pricing and Payment: Detailed fee structure, rates, and payment terms

4. Schedule 4 - Equipment List: Inventory of equipment/assets covered by maintenance services

5. Schedule 5 - Site Access and Security: Site access procedures and security requirements

6. Appendix A - Maintenance Report Template: Standard format for maintenance reports

7. Appendix B - Emergency Contact Details: Contact information for key personnel

8. Appendix C - Health and Safety Procedures: Specific safety procedures and requirements