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1. Environmental Management: Specific environmental requirements and waste management procedures - include when the client has specific environmental certifications or requirements

2. Performance Metrics: Detailed KPIs and service level agreements - include for larger contracts or clients requiring specific performance measurements

3. Security Requirements: Special security protocols and clearances - include when cleaning services are provided in sensitive or high-security facilities

4. Specialized Cleaning Procedures: Specific protocols for specialized areas like clean rooms or medical facilities - include when relevant to the facility type

5. Subcontracting: Terms governing the use of subcontractors - include when subcontracting may be necessary or is specifically prohibited

6. Transition Services: Procedures for handover from previous service providers - include when taking over from an existing contractor

1. Schedule A - Service Specifications: Detailed breakdown of cleaning tasks, frequencies, and standards for each area

2. Schedule B - Pricing Schedule: Detailed breakdown of costs, including base fees, additional services, and consumables

3. Schedule C - Premises Details: Floor plans, access points, and specific requirements for different areas of the premises

4. Schedule D - Equipment and Materials: List of approved cleaning equipment and materials to be used

5. Schedule E - Staff Requirements: Specific staffing requirements, including minimum numbers, shifts, and qualifications

6. Schedule F - Performance Standards: Detailed cleaning standards, inspection criteria, and quality metrics

7. Schedule G - MSDS Documentation: Material Safety Data Sheets for all cleaning products to be used

8. Appendix 1 - Incident Report Template: Standard form for reporting accidents, incidents, or property damage

9. Appendix 2 - Quality Inspection Checklist: Forms and procedures for regular quality inspections