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Retainer Letter
"I need a Retainer Letter for my Hong Kong-based IT consulting firm to provide ongoing cybersecurity services to a multinational bank, starting March 2025, with specific provisions for data protection and regulatory compliance in the financial sector."
1. Date and Address Block: Professional letterhead, date, and client's name and address
2. Greeting and Introduction: Formal salutation and introductory paragraph confirming the engagement
3. Scope of Services: Clear description of services to be provided and any limitations
4. Professional Fees: Fee structure, billing rates, payment terms and schedule
5. Team and Resources: Key personnel assigned to the engagement and their roles
6. Communication Protocol: How updates will be provided and main points of contact
7. Confidentiality: Obligations regarding confidential information handling
8. Conflicts of Interest: Statement regarding conflict checks and handling potential conflicts
9. Document Retention: Policy on retention of client documents and data
10. Termination: Conditions and process for ending the engagement
11. Acceptance: Signature blocks and instructions for accepting the retainer
1. Anti-Money Laundering Compliance: Required for regulated services or high-risk clients, detailing AML requirements and procedures
2. Intellectual Property Rights: Include when services involve creation of intellectual property or use of existing IP
3. Force Majeure: Include for longer-term retainers or in situations where service interruption risks are higher
4. Professional Indemnity Insurance: Include when required by regulation or client request
5. Data Protection: Required when handling personal data or for GDPR-affected clients
6. Dispute Resolution: Include for high-value retainers or when specific dispute resolution mechanisms are required
7. Third Party Rights: Include when services might affect or benefit third parties
1. Fee Schedule: Detailed breakdown of fees, rates, and payment terms
2. Scope of Work: Detailed description of services, deliverables, and timelines
3. Team Structure: Detailed team organization, roles, and contact information
4. Standard Terms and Conditions: Firm's standard terms of business
5. Client Due Diligence Requirements: List of required documents and information for compliance purposes
Authors
Legal Services
Accounting and Audit
Management Consulting
IT Services
Marketing and Communications
Financial Services
Professional Services
Healthcare Services
Engineering Services
Architecture and Design
Business Advisory
Legal
Finance
Compliance
Procurement
Operations
Risk Management
Client Services
Professional Services
Administration
Contract Management
Managing Partner
Chief Legal Officer
Chief Financial Officer
Engagement Director
Client Relationship Manager
Compliance Officer
Professional Services Director
Operations Manager
Procurement Manager
Contract Manager
General Counsel
Finance Director
Risk Manager
Company Secretary
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