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1. Service Levels: Specific performance metrics and standards, used when quantitative service levels need to be maintained

2. Staff and Subcontracting: Rules regarding personnel and subcontractors, included when service provider may need to delegate tasks

3. Insurance: Insurance requirements and coverage details, important for high-risk services

4. Audit Rights: Client's rights to audit service provider's operations, included for regulated industries or complex services

5. Business Continuity: Disaster recovery and business continuation procedures, important for critical services

6. Anti-Corruption Compliance: Detailed anti-corruption provisions, necessary for government contracts or regulated industries

7. Change Control: Procedures for modifying services or terms, useful for long-term or complex arrangements

8. Non-Competition: Restrictions on competitive activities, included when service provider has access to sensitive information

9. Exit Management: Detailed transition procedures upon termination, important for complex or critical services

1. Schedule 1 - Services Description: Detailed breakdown of all management and administrative services to be provided

2. Schedule 2 - Fee Schedule: Detailed fee structure, including base fees, additional charges, and expense categories

3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and reporting requirements

4. Schedule 4 - Key Personnel: List of key staff members and their roles in service delivery

5. Schedule 5 - Reports and Deliverables: List and description of all reports and deliverables to be provided

6. Schedule 6 - Client Equipment and Facilities: Details of any client-provided equipment, software, or facilities

7. Appendix A - Data Processing Agreement: Detailed terms for handling personal and sensitive data

8. Appendix B - Business Continuity Plan: Detailed procedures for ensuring service continuity

9. Appendix C - Contact Details: Key contact information for both parties