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Management Services Agreement
"I need a Management Services Agreement for my IT consulting company to provide strategic management and operational oversight services to a mid-sized manufacturing company in Johannesburg, with specific focus on B-BBEE compliance and data protection requirements."
1. Parties: Identification and details of the service provider and client company
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Appointment and Scope of Services: Formal appointment clause and detailed description of management services to be provided
5. Duration and Termination: Term of the agreement, renewal provisions, and termination circumstances
6. Service Provider's Obligations: Detailed responsibilities and duties of the service provider
7. Client's Obligations: Responsibilities and duties of the client, including provision of information and access
8. Fees and Payment Terms: Management fee structure, payment terms, expenses, and invoicing procedures
9. Performance Standards: Service levels, quality standards, and performance metrics
10. Confidentiality: Protection of confidential information and trade secrets
11. Intellectual Property: Ownership and usage rights of IP created during service provision
12. Data Protection: POPIA compliance and data handling requirements
13. Liability and Indemnification: Limitation of liability and indemnification provisions
14. Force Majeure: Provisions for unforeseen circumstances affecting performance
15. Dispute Resolution: Process for resolving disputes between parties
16. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law
1. Non-Competition: Restrictions on service provider's ability to work with competitors, used when sensitive competitive information is involved
2. B-BBEE Compliance: Specific provisions regarding B-BBEE requirements, used when relevant to the client's compliance needs
3. Key Personnel: Identification of specific individuals responsible for service delivery, used when continuity of personnel is important
4. Insurance: Specific insurance requirements, used when service provider needs particular coverage
5. Change Control: Process for managing changes to services, used in complex or long-term arrangements
6. Exit Management: Detailed transition provisions, used when service continuity is critical
7. Anti-Corruption: Specific anti-corruption provisions, used when dealing with public sector or high-risk industries
8. Environmental, Social and Governance (ESG): ESG compliance requirements, used when client has specific sustainability commitments
1. Schedule 1 - Services Description: Detailed specification of management services to be provided
2. Schedule 2 - Fee Structure: Detailed breakdown of fees, rates, and payment calculations
3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements
4. Schedule 4 - Key Personnel: Details of key team members and their roles
5. Schedule 5 - Client Policies: Relevant client policies that service provider must comply with
6. Appendix A - Reporting Requirements: Templates and specifications for required reports
7. Appendix B - Contact Details: Contact information for key representatives of both parties
Authors
Professional Services
Business Consulting
Financial Services
Information Technology
Manufacturing
Mining
Healthcare
Real Estate
Retail
Education
Telecommunications
Energy
Legal
Operations
Finance
Compliance
Risk Management
Corporate Governance
Commercial
Business Development
Project Management
Procurement
Chief Executive Officer
Managing Director
Chief Operating Officer
Chief Financial Officer
Legal Counsel
Corporate Lawyer
Compliance Officer
Operations Manager
Contract Manager
Business Development Manager
Project Manager
Risk Manager
Company Secretary
Commercial Director
General Manager
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