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Supplier Service Agreement
"I need a Supplier Service Agreement for a software development company providing IT services to our healthcare organization, with specific emphasis on data protection and HIPAA compliance, to be effective from March 1, 2025."
1. Parties: Identifies and defines all parties to the agreement with full legal names and addresses
2. Background/Recitals: Sets out the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided by the supplier
5. Payment Terms: Pricing, payment schedule, invoicing requirements
6. Term and Termination: Duration of agreement and termination provisions
7. Performance Standards: Service levels, quality requirements, and KPIs
8. Warranties: Supplier's warranties regarding services and performance
9. Governing Law: Applicable law and jurisdiction
1. Compliance with Laws: Specific regulatory requirements - include when operating in heavily regulated industries
2. Data Protection: Data handling and privacy requirements - include when personal data is processed
3. Business Continuity: Disaster recovery and business continuity requirements - include for critical services
4. Insurance: Insurance requirements and minimum coverage - include for high-risk services
5. Audit Rights: Right to audit supplier's operations - include for regulated industries or critical suppliers
1. Service Level Agreement (SLA): Detailed performance metrics and service levels
2. Pricing Schedule: Detailed pricing structure, rates, and payment terms
3. Statement of Work: Detailed description of specific services or projects
4. Data Processing Agreement: Specific terms for handling personal data
5. Business Continuity Plan: Detailed procedures for maintaining service continuity
6. Key Personnel: List of key staff and their roles
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