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1. Parties: Identifies the mobile service provider and customer
2. Background: Brief context about the mobile service relationship
3. Definitions: Key terms used throughout the agreement
4. Service Description: Details of the mobile service being provided including voice, data, and messaging services
5. Billing Terms: Payment terms, billing cycle, acceptable payment methods, and dispute procedures
6. Usage Charges: Rates for calls, messages, data usage, and any additional services
7. Customer Obligations: Customer responsibilities and acceptable use policy
8. Privacy Policy: How customer data is collected, used, and protected under CPNI rules
9. Term and Termination: Contract duration, renewal terms, and termination conditions
10. Service Limitations: Network coverage limitations, service interruptions, and maintenance
11. Emergency Services: Terms related to E911 and emergency services access
1. International Usage: Terms and conditions for international roaming and international calls
2. Equipment Terms: Terms related to mobile device purchases, leasing, or equipment installment plans
3. Bundle Services: Additional terms for bundled services like TV or internet packages
4. Promotional Offers: Terms specific to any promotional rates or special offers
5. Military Personnel Provisions: Special terms and conditions for active military personnel under the Servicemembers Civil Relief Act
1. Schedule A - Rate Schedule: Detailed breakdown of all rates, charges, and fees
2. Schedule B - Fair Usage Policy: Detailed acceptable use guidelines and network management practices
3. Schedule C - Coverage Map: Network coverage details and limitations by geographic area
4. Schedule D - Data Processing Agreement: Detailed terms for handling personal data and privacy compliance
5. Schedule E - Early Termination Fee Schedule: Breakdown of early termination fees and device payoff requirements
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