The Cancellation Of Services Letter is a crucial document used in Singapore when a customer or service provider needs to formally terminate a service arrangement. It serves as official documentation of the cancellation, protecting both parties' interests under Singapore law. This document should be used whenever a service needs to be terminated, ensuring compliance with contractual notice periods and Singapore's consumer protection framework. It typically includes cancellation details, effective dates, remaining payment obligations, and instructions for service transition or property return.
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1. Service Identification: Clear identification of the service being cancelled and relevant account/reference numbers
2. Effective Date: Specific date when the service cancellation takes effect
3. Notice Period: Confirmation of notice period being given and compliance with contract terms
4. Outstanding Payments: Statement regarding any remaining payments or credits
5. Return of Property: Instructions regarding return of any equipment or materials
1. Reason for Cancellation: Documentation of cause for service cancellation, when required by contract or beneficial for future reference
2. Alternative Service Providers: Information about transition to new service providers when service continuity is needed
3. Data Handling: Instructions regarding personal data retention or deletion when sensitive data is involved
1. Service Agreement Reference: Copy or reference to original service agreement
2. Final Invoice: Statement of final charges or credits
3. Equipment Return Form: Checklist and instructions for returning any physical items
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