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Software Subscription Agreement for Saudi Arabia

Software Subscription Agreement Template for Saudi Arabia

A comprehensive legal agreement governed by Saudi Arabian law that establishes the terms and conditions for the subscription-based access and use of software services. This agreement addresses key aspects including service delivery, payment terms compliant with Islamic banking principles, data protection under Saudi regulations, service levels, and user rights. It encompasses both technical and commercial terms while ensuring compliance with local electronic transactions laws, cybersecurity requirements, and Sharia principles. The document provides a framework for ongoing software access, maintenance, and support services while protecting both parties' interests under Saudi jurisdiction.

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What is a Software Subscription Agreement?

The Software Subscription Agreement is essential for businesses operating in Saudi Arabia that provide or utilize software services on a subscription basis. This document is particularly relevant in the context of cloud-based software, SaaS solutions, and other recurring software services. The agreement must comply with Saudi Arabian laws, including the Electronic Transactions Law, Personal Data Protection Law, and Cloud Computing Regulatory Framework, while adhering to Sharia principles. It typically covers access rights, usage terms, service levels, support obligations, data protection measures, and payment terms. The document is crucial for establishing clear expectations between software providers and subscribers, protecting intellectual property rights, and ensuring regulatory compliance in the Saudi Arabian market.

What sections should be included in a Software Subscription Agreement?

1. Parties: Identification of the contracting parties including full legal names, addresses, and registration details

2. Background: Context of the agreement and brief description of the software service being provided

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Subscription Grant: Scope of the subscription, access rights, and usage limitations

5. Fees and Payment: Subscription fees, payment terms, and billing cycles in compliance with Islamic banking principles

6. Term and Termination: Duration of the agreement, renewal terms, and termination rights

7. Service Levels: Performance standards, availability commitments, and support services

8. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements

9. Provider Obligations: Provider's commitments, maintenance, and support responsibilities

10. Data Protection and Security: Compliance with Saudi data protection laws, security measures, and data handling procedures

11. Intellectual Property: IP rights, ownership, and licensing terms

12. Confidentiality: Protection of confidential information and trade secrets

13. Warranties and Disclaimers: Service warranties and limitations

14. Liability and Indemnification: Limitation of liability and indemnification obligations

15. Force Majeure: Events beyond reasonable control and their impact on obligations

16. Governing Law and Jurisdiction: Application of Saudi law and dispute resolution procedures

17. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement

What sections are optional to include in a Software Subscription Agreement?

1. Third-Party Integrations: Terms governing integration with third-party services or applications

2. Professional Services: Additional implementation or consulting services if offered

3. Disaster Recovery: Extended disaster recovery and business continuity provisions

4. Change Management: Procedures for implementing changes to the software or services

5. Export Control: Export compliance requirements if the software is subject to international use

6. Insurance: Specific insurance requirements for high-value or high-risk implementations

7. Source Code Escrow: Source code escrow arrangements for critical implementations

8. Training and Support: Detailed training and extended support provisions

What schedules should be included in a Software Subscription Agreement?

1. Service Level Agreement (SLA): Detailed service levels, metrics, and remedies

2. Technical Specifications: Detailed description of the software functionality and technical requirements

3. Fee Schedule: Detailed breakdown of fees, payment terms, and calculation methods

4. Data Processing Agreement: Specific terms for data processing in compliance with Saudi regulations

5. Support Services Description: Detailed support levels, response times, and escalation procedures

6. Acceptable Use Policy: Detailed rules and restrictions for software usage

7. Security Requirements: Detailed security protocols and compliance requirements

8. Implementation Plan: Timeline and milestones for software implementation if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Saudi Arabia

Publisher

Ƶ

Document Type

Service Agreement

Cost

Free to use
Relevant legal definitions

























































Clauses


















































Relevant Industries

Technology

Financial Services

Healthcare

Education

Government

Retail

Manufacturing

Telecommunications

Professional Services

Oil and Gas

Construction

Logistics

E-commerce

Relevant Teams

Legal

Information Technology

Procurement

Information Security

Finance

Compliance

Risk Management

Operations

Commercial

Software Development

Technical Support

Vendor Management

Relevant Roles

Chief Technology Officer

IT Director

Legal Counsel

Procurement Manager

Information Security Officer

Software Development Manager

Contract Manager

Compliance Officer

Chief Financial Officer

IT Project Manager

Risk Manager

Commercial Director

Operations Manager

Technical Account Manager

Chief Information Officer

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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