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A Business Complaint Letter To Supplier is a crucial document used when formal communication is needed to address issues with suppliers in Saudi Arabia. This document type is particularly important in the Saudi Arabian business context, where written documentation of grievances is essential for potential legal proceedings and maintaining clear communication records. The letter should be drafted in compliance with Saudi commercial laws and Sharia principles, incorporating appropriate business etiquette and legal requirements. It is typically used when informal communication attempts have failed to resolve issues such as product defects, delivery delays, or service quality problems. The document serves multiple purposes: officially documenting the complaint, maintaining a paper trail for potential legal action, requesting specific remediation, and preserving business relationships through professional communication. It should include all relevant reference numbers, dates, and supporting documentation to strengthen the complaint's validity.

1. Sender's Details: Full company name, address, and contact information of the complaining business

2. Date: Current date in the appropriate format

3. Recipient's Details: Full name, title, company name, and address of the supplier

4. Reference Numbers: Relevant purchase order numbers, invoice numbers, or contract references

5. Subject Line: Clear indication that this is a formal complaint with reference to the specific issue

6. Opening Statement: Formal greeting and clear statement of purpose for the letter

7. Issue Description: Detailed explanation of the problem, including dates, quantities, and specific issues

8. Impact Statement: Description of how the issue has affected your business operations

9. Previous Communication: Summary of any previous attempts to resolve the issue

10. Required Resolution: Clear statement of what actions you expect the supplier to take

11. Deadline: Reasonable timeframe for expected response or resolution

12. Closing: Professional closing statement with your name, title, and signature