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1. Sender Details: Full name, ID/Employee number if applicable, contact information, and department/company affiliation
2. Recipient Details: Name of canteen manager/supervisor, company name, and full address
3. Date: Date of writing the complaint letter
4. Subject Line: Clear indication that this is a formal complaint about food quality
5. Incident Details: Specific details about the food quality issue, including date, time, and nature of the problem
6. Impact Statement: Description of how the poor food quality has affected you and potentially others
7. Reference to Standards: Mention of relevant food safety standards or regulations that were violated
8. Action Request: Clear statement of what actions you expect to be taken to resolve the issue
9. Closing: Professional closing statement with signature and contact information
1. Previous Communications: Include if there have been prior verbal complaints or discussions about the issue
2. Health Impact: Include if the food quality issue resulted in illness or health concerns
3. Witness Statements: Include if other individuals experienced similar issues and are willing to confirm
4. Timeline of Events: Include if there have been multiple incidents over time
5. Legal References: Include if planning to escalate to authorities or legal action may be considered
1. Photographic Evidence: Photos of the substandard food items or conditions
2. Medical Reports: If applicable, any medical documentation related to food-caused illness
3. Previous Correspondence: Copies of any previous written communications about the issue
4. Witness Testimonials: Written statements from other affected individuals
5. Receipt/Invoice: Proof of purchase or payment for the food service
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Retail Complexes
Human Resources
Facility Management
Health and Safety
Quality Assurance
Operations
Administrative Services
Employee Relations
Risk Management
Compliance
Corporate Services
Student Affairs
Workplace Services
Facility Manager
Health and Safety Officer
Human Resources Manager
Quality Assurance Manager
Employee Relations Manager
Operations Manager
Compliance Officer
Risk Management Officer
Administrative Manager
Workplace Services Manager
Corporate Services Director
Student Affairs Director
Employee Welfare Officer
HSE Supervisor
Food Safety Coordinator
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