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1. Business Continuity and Disaster Recovery: Required for critical services or when handling sensitive data, detailing recovery procedures

2. Change Management: Include when service requirements are likely to evolve or require frequent updates

3. Intellectual Property Rights: Important when the services involve creation of new analytics models or methodologies

4. Security Incident Management: Detailed procedures for handling security breaches, recommended for high-risk data processing

5. Compliance with Industry Standards: Include when specific industry regulations apply (e.g., banking, healthcare)

6. Exit Management: Required for complex services where transition to another provider needs detailed planning

1. Schedule 1 - Service Level Specifications: Detailed technical specifications of service levels, response times, and performance metrics

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charging mechanisms, and payment calculations

3. Schedule 3 - Data Processing Requirements: Specific requirements for data handling, processing, and security measures

4. Schedule 4 - Technical Infrastructure: Details of technical infrastructure, systems, and tools to be used

5. Schedule 5 - Report Formats: Templates and specifications for regular service reports and analytics deliverables

6. Schedule 6 - Contact Details and Escalation Matrix: Key contacts and escalation procedures for various situations

7. Appendix A - Data Privacy Compliance Checklist: Checklist ensuring compliance with Philippine Data Privacy Act requirements

8. Appendix B - Security Standards and Certifications: Required security standards and relevant certifications