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1. Special Collection Procedures: Used when specific types of debts require unique collection approaches

2. International Collections: Include when collection services extend beyond the Philippines

3. Legal Action Authorization: Added when the agency is authorized to initiate legal proceedings

4. Performance Metrics: Include when specific collection performance targets are required

5. Client Integration Procedures: Used when technical integration with client systems is required

6. Insurance Requirements: Added when specific insurance coverage is required beyond standard provisions

7. Sub-contractor Provisions: Include when the agency may need to engage sub-contractors

8. Training Requirements: Added when specific training standards for collection staff are required

1. Schedule A - Fee Structure: Detailed breakdown of all fees, commissions, and charges

2. Schedule B - Operating Procedures Manual: Detailed collection procedures, protocols, and workflows

3. Schedule C - Compliance Checklist: List of regulatory requirements and compliance procedures

4. Schedule D - Reporting Templates: Standard formats for regular reporting and documentation

5. Schedule E - Service Level Agreement: Specific performance metrics and service standards

6. Appendix 1 - Required Licenses and Certifications: Copies of relevant licenses and certifications

7. Appendix 2 - Approved Collection Scripts: Standard communication templates and scripts for collector use

8. Appendix 3 - Data Security Protocols: Detailed information security and data protection procedures