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The Booking Cancellation Letter is an essential business document used in New Zealand to formally communicate the termination of a booking or reservation. This document is typically employed when either a service provider or a customer needs to cancel a previously confirmed booking, ensuring compliance with New Zealand consumer protection laws and fair trading practices. The letter includes crucial information such as booking details, cancellation reasons, financial implications, and subsequent procedures. It serves multiple purposes: providing formal notice of cancellation, documenting the termination for record-keeping, outlining any applicable refunds or fees, and protecting both parties' interests under New Zealand law. The document is particularly important in sectors such as hospitality, tourism, and events management, where clear communication about booking cancellations is essential for maintaining professional relationships and ensuring legal compliance.

1. Sender Details: Full name, address, and contact information of the person or organization sending the cancellation notice

2. Recipient Details: Full name, address, and contact information of the person or organization to whom the cancellation notice is being sent

3. Booking Reference: Clear identification of the booking being cancelled, including booking reference numbers, dates, and service details

4. Cancellation Statement: Clear and unambiguous statement of cancellation, including the effective date of the cancellation

5. Reason for Cancellation: Brief explanation of why the booking is being cancelled (if appropriate)

6. Financial Information: Details about any refunds, cancellation fees, or other financial implications

7. Next Steps: Clear instructions about what happens next, including refund processing timeframes or required actions from either party