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1. Sender's Details: Full name, address, contact information, and any relevant customer/booking reference numbers
2. Recipient's Details: Company name, department, address, and relevant contact person
3. Booking Information: Complete details of the original booking including dates, reservation numbers, service type, and amount paid
4. Cancellation Statement: Clear statement of intention to cancel and the effective date of cancellation
5. Reason for Cancellation: Brief explanation of why the booking is being cancelled
6. Refund Request: Statement regarding expected refund based on cancellation policy, including preferred refund method
1. Force Majeure Explanation: Include when cancellation is due to circumstances beyond control (e.g., medical emergency, natural disaster)
2. Alternative Resolution: Propose alternative solutions such as rebooking or credit vouchers if applicable
3. Insurance Claim Reference: Include when the cancellation is being made in conjunction with an insurance claim
4. Special Circumstances: Any exceptional circumstances that might warrant special consideration for refund or fee waiver
1. Proof of Booking: Copy of original booking confirmation or receipt
2. Supporting Documentation: Any relevant documents supporting the cancellation reason (e.g., medical certificates, insurance documents)
3. Cancellation Policy: Copy of relevant sections of the booking terms and conditions regarding cancellation
4. Payment Records: Proof of payment and any relevant transaction records
Hospitality
Tourism
Entertainment
Travel
Real Estate
Education
Healthcare
Event Management
Transportation
Recreation and Sports
Customer Service
Reservations
Operations
Legal
Administration
Front Office
Sales
Guest Relations
Compliance
Contracts
Customer Service Representative
Reservations Manager
Booking Coordinator
Operations Manager
Client Relations Manager
Legal Compliance Officer
Administration Officer
Front Desk Manager
Sales Administrator
Customer Experience Manager
Contracts Administrator
Guest Services Coordinator
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