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Lead Referral Agreement Template for Malaysia

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Key Requirements PROMPT example:

Lead Referral Agreement

"I need a Lead Referral Agreement for my financial advisory firm in Malaysia, where we'll pay commission rates of 15% for successful referrals of high-net-worth clients, with the agreement starting March 1, 2025, and including strict data protection clauses and quarterly performance reviews."

Document background
The Lead Referral Agreement is essential for businesses operating in Malaysia seeking to formalize arrangements where one party refers potential customers or business opportunities to another. This document is particularly relevant in today's interconnected business environment where lead generation and referral partnerships are crucial for growth. The agreement ensures compliance with Malaysian legislation, including the Contracts Act 1950, Personal Data Protection Act 2010, and relevant industry regulations. It typically includes detailed provisions for lead qualification criteria, referral processes, fee structures, data protection measures, and confidentiality requirements. This type of agreement is commonly used by businesses looking to expand their customer base through strategic partnerships, while maintaining legal compliance and protecting all parties' interests.
Suggested Sections

1. Parties: Identifies and defines the referrer and recipient entities entering into the agreement

2. Background: Sets out the context and purpose of the agreement, including the business relationship between the parties

3. Definitions: Defines key terms used throughout the agreement, including 'Lead', 'Qualified Lead', 'Referral Fee', etc.

4. Appointment and Scope: Establishes the referral relationship and its non-exclusive nature

5. Lead Referral Process: Details the procedure for identifying and referring leads, including quality criteria

6. Referral Fees and Payment: Specifies the fee structure, payment terms, and conditions for earning referral fees

7. Obligations of the Referrer: Lists the referrer's duties, including lead qualification and information provision

8. Obligations of the Recipient: Details the recipient's responsibilities in handling leads and maintaining communication

9. Data Protection and Privacy: Addresses compliance with data protection laws and handling of personal information

10. Confidentiality: Covers the protection of confidential information exchanged during the referral process

11. Term and Termination: Specifies the agreement duration and circumstances for termination

12. General Provisions: Standard legal clauses including governing law, notices, and entire agreement

Optional Sections

1. Non-Solicitation: Prevents parties from directly soliciting each other's employees or clients - include when protecting against poaching is important

2. Intellectual Property: Addresses ownership and usage of trademarks, logos, and marketing materials - include when branded materials will be shared

3. Marketing and Promotion: Sets guidelines for marketing activities and brand representation - include when referrer will actively promote recipient

4. Audit Rights: Grants right to audit lead tracking and payment calculations - include for high-volume or high-value referral arrangements

5. Service Levels: Establishes performance metrics and response times - include when specific service standards are required

6. Competition Restrictions: Addresses exclusivity or restrictions on working with competitors - include when protecting market position

7. Insurance Requirements: Specifies required insurance coverage - include for high-risk industries or regulatory compliance

Suggested Schedules

1. Schedule 1 - Referral Fee Structure: Detailed breakdown of fee calculations, tiers, and special circumstances

2. Schedule 2 - Lead Qualification Criteria: Specific criteria and requirements for qualified leads

3. Schedule 3 - Referral Process Workflow: Step-by-step process flow for lead referrals and handling

4. Schedule 4 - Approved Marketing Materials: List of approved marketing materials and usage guidelines

5. Schedule 5 - Data Processing Requirements: Detailed data protection and processing procedures

6. Schedule 6 - Service Level Agreement: Detailed service levels and performance metrics if applicable

7. Appendix A - Contact Details: Key contact information for both parties

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions

























Clauses

































Relevant Industries

Financial Services

Real Estate

Insurance

Technology

Professional Services

Consulting

Healthcare

Education

Telecommunications

Business Services

Manufacturing

Retail

Relevant Teams

Business Development

Sales

Marketing

Legal

Compliance

Commercial

Operations

Partnership Management

Channel Management

Business Strategy

Executive Leadership

Relevant Roles

Business Development Manager

Sales Director

Marketing Manager

Partnership Manager

Legal Counsel

Compliance Officer

Chief Revenue Officer

Commercial Director

Channel Manager

Account Executive

Business Strategy Manager

Operations Manager

Chief Executive Officer

Managing Director

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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