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1. Emergency Services: Include when 24/7 emergency response is part of the service offering

2. Equipment and Materials: Include when specific equipment or materials are provided as part of the service

3. Quality Standards: Include when specific industry standards or certifications apply

4. Subcontracting: Include when the service provider may need to subcontract certain services

5. Force Majeure: Include when services might be affected by events outside parties' control

6. Complaints Procedure: Include when a specific complaint handling process is offered

7. Service Level Agreement: Include when specific performance metrics are guaranteed

8. Warranties: Include when specific warranties are offered beyond statutory requirements

1. Schedule 1 - Service Specification: Detailed breakdown of services, including frequency and specific tasks

2. Schedule 2 - Fee Schedule: Detailed pricing structure, including any variable charges or rates

3. Schedule 3 - Service Hours: Specific times and days when services will be provided

4. Schedule 4 - Contact Details: Key contacts for both parties, including emergency contacts

5. Schedule 5 - Equipment Schedule: List of any equipment provided or maintained as part of the service

6. Appendix A - Terms and Conditions: Standard terms and conditions supplementing the main agreement

7. Appendix B - Service Level Metrics: Specific performance indicators and measurement criteria