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This SaaS License Agreement template is designed for use in the Indonesian market, providing a comprehensive framework for software as a service arrangements under Indonesian law. It is particularly suitable for both domestic and international SaaS providers operating in Indonesia, incorporating compliance requirements from the Electronic Information and Transactions Law, Personal Data Protection Law, and related regulations. The agreement addresses key aspects including service delivery, data protection, security measures, and electronic system operator obligations specific to Indonesia. This template should be used when establishing a SaaS relationship where either the provider or customer is based in Indonesia, or where the services are being delivered within Indonesian territory.

1. Parties: Identification of the parties, including registration details required under Indonesian law

2. Background: Context of the agreement and brief description of the SaaS service

3. Definitions: Defined terms used throughout the agreement, including Indonesian law-specific terminology

4. License Grant: Scope of the software license and usage rights granted to the customer

5. Service Provision: Details of the SaaS services, access rights, and service delivery

6. Fees and Payment: Payment terms, pricing, invoicing, and payment methods compliant with Indonesian regulations

7. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements

8. Data Protection and Privacy: Compliance with Indonesian Personal Data Protection Law and data handling requirements

9. Security Requirements: Security measures required under Indonesian regulations for electronic system operators

10. Intellectual Property Rights: IP ownership, protection, and licensing terms

11. Confidentiality: Protection of confidential information and trade secrets

12. Service Levels: Service level commitments, availability, and performance metrics

13. Term and Termination: Duration, renewal, termination rights, and post-termination obligations

14. Limitation of Liability: Liability limitations compliant with Indonesian law

15. Force Majeure: Force majeure provisions recognized under Indonesian law

16. Governing Law and Dispute Resolution: Indonesian law governance and dispute resolution procedures

17. General Provisions: Standard boilerplate clauses adapted for Indonesian law