This Enterprise License Agreement template is designed for software licensing transactions in Indonesia where an organization requires enterprise-wide deployment of software solutions. It is particularly suited for complex implementations requiring detailed terms for installation, configuration, maintenance, and support services. The agreement complies with Indonesian legal requirements, including the ITE Law (Law No. 11 of 2008) and related regulations governing electronic transactions and data protection. It should be used when an enterprise customer needs to license software for use across multiple departments or locations, requires specific service levels and support commitments, and needs to ensure compliance with local regulatory requirements. The agreement includes comprehensive provisions for intellectual property protection, data security, and dispute resolution under Indonesian law.
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1. Parties: Identification of the licensor and licensee, including registration details as required by Indonesian law
2. Background: Context of the agreement and brief description of the software and intended use
3. Definitions: Defined terms used throughout the agreement, including technical terms and Indonesian legal concepts
4. Grant of License: Scope of license, permitted uses, and restrictions under Indonesian law
5. Term and Termination: Duration of agreement, renewal terms, and termination rights
6. Payment Terms: License fees, payment schedule, taxes, and currency provisions
7. Deployment and Implementation: Software deployment process, timelines, and acceptance criteria
8. Service Levels: Performance standards, availability requirements, and support services
9. Security Requirements: Security standards, data protection measures, and compliance with Indonesian regulations
10. Intellectual Property Rights: IP ownership, protection, and infringement provisions
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Indemnities: Standard warranties, disclaimers, and indemnification obligations
13. Limitation of Liability: Liability caps and exclusions permitted under Indonesian law
14. Dispute Resolution: Governing law, jurisdiction, and dispute resolution procedures
15. General Provisions: Standard boilerplate clauses adapted for Indonesian law
1. Third Party Software: Include when the licensed software incorporates third-party components
2. Professional Services: Include when implementation or consulting services are part of the agreement
3. Data Processing: Include when the software processes personal data subject to Indonesian privacy laws
4. Disaster Recovery: Include for critical enterprise systems requiring specific recovery procedures
5. Export Controls: Include when software is subject to international export restrictions
6. Source Code Escrow: Include when source code escrow arrangements are required
7. Hardware Requirements: Include when specific hardware is required for software operation
8. Training Services: Include when user training is part of the agreement
1. Schedule 1 - Licensed Software: Detailed description of licensed software components and modules
2. Schedule 2 - License Fees: Detailed fee structure, payment milestones, and pricing terms
3. Schedule 3 - Service Level Agreement: Detailed service levels, support terms, and performance metrics
4. Schedule 4 - Technical Requirements: System requirements, infrastructure specifications, and technical standards
5. Schedule 5 - Implementation Plan: Deployment timeline, milestones, and acceptance criteria
6. Schedule 6 - Support Services: Support procedures, escalation processes, and response times
7. Appendix A - Data Security Standards: Security requirements and compliance standards
8. Appendix B - Authorized Users: User categories and access rights definitions
Relevant legal definitions
Clauses
Relevant Industries
Technology
Banking and Financial Services
Manufacturing
Healthcare
Retail
Telecommunications
Government and Public Sector
Education
Energy and Utilities
Transportation and Logistics
Professional Services
Insurance
Relevant Teams
Legal
Information Technology
Procurement
Finance
Information Security
Risk and Compliance
Vendor Management
Enterprise Architecture
Operations
Digital Transformation
Technical Support
Relevant Roles
Chief Information Officer
Chief Technology Officer
IT Director
Procurement Manager
Legal Counsel
Information Security Officer
Enterprise Architect
Software Licensing Manager
Vendor Management Director
Contract Manager
Technology Procurement Specialist
IT Operations Manager
Chief Financial Officer
Risk and Compliance Manager
Digital Transformation Director
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