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Return Invoice for Indonesia

Return Invoice Template for Indonesia

A Return Invoice is a formal document used in Indonesian business transactions to process and document the return of goods or services previously sold. This document complies with Indonesian tax regulations, particularly Law No. 42 of 2009 on Value Added Tax and relevant Ministry of Finance regulations. It serves as an official record of the return transaction, including details of the original sale, returned items, refund calculations, and tax adjustments. The document is crucial for both accounting purposes and tax compliance, providing a clear audit trail for both the seller and buyer while meeting the requirements of Indonesian tax authorities.

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What is a Return Invoice?

A Return Invoice is a essential business document used in Indonesian commercial transactions when customers need to return previously purchased goods or services. This document type is required under Indonesian tax and commercial regulations, particularly when processing refunds or credits for returned items. The Return Invoice must include specific elements to comply with Indonesian tax laws, including reference to the original sale, detailed item descriptions, tax adjustments, and proper authorization. It serves multiple purposes: documenting the return transaction, adjusting tax obligations, facilitating refund processing, and maintaining accurate business records. The document is particularly important for businesses operating in Indonesia as it helps ensure compliance with local tax authorities (DJP) and provides necessary documentation for both accounting and audit purposes.

What sections should be included in a Return Invoice?

1. Invoice Header: Company details, invoice number, date, and reference to original sale invoice

2. Customer Information: Complete details of the customer including name, address, and tax identification number (NPWP) if applicable

3. Return Details: Description of items being returned, quantities, and reason for return

4. Original Transaction Reference: Details of the original sale including date, invoice number, and payment method

5. Financial Information: Original price, return amount, tax adjustments, and total refund amount

6. Return Authorization: Return authorization number and approval details

7. Payment/Refund Method: Specification of how the refund will be processed

What sections are optional to include in a Return Invoice?

1. Quality Inspection Notes: Used when returns are due to quality issues, documenting the condition of returned goods

2. Shipping Information: Include when items need to be physically returned, detailing shipping method and costs

3. Restocking Fee: Include when applicable, stating any fees deducted from the refund amount

4. Warranty Reference: Include when return is related to warranty claims

5. Exchange Details: Used when customer opts for product exchange instead of refund

What schedules should be included in a Return Invoice?

1. Return Condition Report: Detailed assessment of the returned items' condition

2. Original Purchase Documentation: Copy of original sales invoice and receipt

3. Photo Documentation: If required, photos of damaged or defective items

4. Tax Adjustment Calculation: Detailed breakdown of tax adjustments for accounting purposes

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Indonesia

Publisher

Ƶ

Document Type

Invoice Form

Sector

Sales

Cost

Free to use
Relevant legal definitions

























Clauses




















Relevant Industries

Retail

E-commerce

Manufacturing

Wholesale Distribution

Consumer Goods

Electronics

Fashion and Apparel

Automotive Parts

Home and Garden

Industrial Equipment

Pharmaceuticals

Food and Beverage

Relevant Teams

Finance

Accounting

Customer Service

Operations

Warehouse

Sales Administration

Tax

Compliance

Returns Processing

Quality Control

Relevant Roles

Accounts Receivable Manager

Finance Manager

Tax Accountant

Returns Processing Specialist

Customer Service Manager

Warehouse Manager

Inventory Controller

Sales Administration Manager

Financial Controller

Compliance Officer

Store Manager

E-commerce Operations Manager

Industries






Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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