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Return Invoice Generator for Australia

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Key Requirements PROMPT example:

Return Invoice Template

"I need a Return Invoice Template for my Australian e-commerce business that includes GST calculations, integrates with our online payment system, and automatically generates return shipping labels, to be implemented by March 2025."

Document background
The Return Invoice Template is a fundamental business document designed for Australian businesses to process and document product returns efficiently and compliantly. This template is essential when customers return goods or services, requiring documentation of the return transaction and any associated refund or credit. It ensures compliance with Australian Consumer Law, GST regulations, and state-specific fair trading requirements. The template includes comprehensive sections for recording business and customer details, return reasons, condition assessments, and refund calculations, making it suitable for both B2C and B2B transactions. The document serves multiple purposes: as a record of the return transaction, a tax document for GST adjustments, and proof of refund for both the business and customer.
Suggested Sections

1. Business Information Header: Company name, ABN, contact details, and business address

2. Return Reference Details: Return invoice number, date, original invoice reference, and customer reference number

3. Customer Information: Customer name, contact details, and shipping address (if applicable)

4. Returned Items Details: Description of items being returned, quantities, original purchase prices, and reason for return

5. Return Calculations: Subtotal of returned items, GST adjustments, and total refund amount

6. Payment Information: Refund method and relevant payment details

7. Return Authorization: Return authorization number and approval details

8. Terms and Conditions: Standard return policy terms and conditions including processing timeframes

Optional Sections

1. Restocking Fee Details: Include when applicable - details of any restocking fees charged for voluntary returns

2. Damage Assessment: Include when items are returned damaged - assessment of condition and any value adjustments

3. Warranty Information: Include for warranty-related returns - details of warranty claim and assessment

4. Store Credit Details: Include when refund is issued as store credit - credit note details and validity period

5. Collection Instructions: Include for items requiring pickup - details of collection arrangements and responsibilities

6. Quality Control Notes: Include for products requiring inspection - details of product assessment and condition verification

Suggested Schedules

1. Return Condition Checklist: Itemized checklist for assessing condition of returned goods

2. Original Purchase Documentation: Copy or reference to the original sales invoice

3. Return Shipping Label: If applicable, prepared shipping label for return delivery

4. Product Photos: If applicable, photographic evidence of product condition upon return

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions






























Clauses


















Relevant Industries

Retail

E-commerce

Manufacturing

Wholesale

Consumer Goods

Fashion and Apparel

Electronics

Home and Garden

Automotive Parts

Sporting Goods

Healthcare Products

Professional Services

Technology

Relevant Teams

Customer Service

Returns Processing

Accounts Receivable

Finance

Operations

Inventory Control

Warehouse

E-commerce

Retail Operations

Compliance

Accounting

Relevant Roles

Retail Manager

Customer Service Representative

Returns Processing Specialist

Accounts Receivable Clerk

Finance Manager

Operations Manager

Inventory Controller

Warehouse Manager

E-commerce Manager

Store Manager

Compliance Officer

Business Owner

Bookkeeper

Tax Accountant

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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