The Multi User Software License Agreement serves as a critical legal framework for organizations deploying software solutions across multiple users in Indonesia. This document is essential when a software provider needs to license their product to organizations requiring multiple user access, whether for corporate, educational, or governmental use. The agreement ensures compliance with Indonesian regulations, particularly the Information and Electronic Transaction Law (ITE Law), Personal Data Protection Law, and relevant copyright legislation. It covers crucial aspects such as user quantity limits, access levels, deployment methods, usage restrictions, and compliance requirements. The document is structured to protect both the software provider's intellectual property rights and the licensee's interests while maintaining alignment with Indonesian electronic transaction regulations and data protection standards.
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1. Parties: Identification of the licensor and licensee, including registration details and authorized representatives
2. Background: Context of the agreement and brief description of the software and its intended use
3. Definitions: Detailed definitions of technical terms, parties, and key concepts used throughout the agreement
4. Grant of License: Scope of the license, permitted users, and usage rights
5. License Restrictions: Specific prohibitions and limitations on software use
6. Term and Termination: Duration of the license and circumstances for termination
7. Payment Terms: License fees, payment schedule, and payment methods
8. User Management: Rules for adding, removing, and managing authorized users
9. Technical Requirements: Minimum system requirements and technical specifications
10. Support and Maintenance: Level of technical support and maintenance services provided
11. Intellectual Property Rights: Protection of software IP and ownership rights
12. Data Protection and Privacy: Compliance with Indonesian data protection laws and privacy requirements
13. Warranties and Disclaimers: Software performance warranties and limitation of warranties
14. Limitation of Liability: Caps on liability and exclusions
15. General Provisions: Standard clauses including notices, assignment, and governing law
1. Third-Party Software: Include when the software incorporates third-party components, detailing additional terms and licenses
2. Professional Services: Include when additional implementation or consulting services are provided
3. Service Level Agreement: Include for cloud-based software or when specific performance metrics are guaranteed
4. Disaster Recovery: Include for business-critical applications requiring specific recovery procedures
5. Export Controls: Include when software may be subject to international use or transfer
6. Source Code Escrow: Include when source code escrow arrangements are required for business continuity
7. Audit Rights: Include when licensor requires right to audit usage and compliance
8. Custom Development: Include when custom modifications or developments are part of the agreement
1. Schedule 1 - Software Description: Detailed description of the software, including modules and features
2. Schedule 2 - License Fees: Detailed breakdown of license fees, payment terms, and user pricing tiers
3. Schedule 3 - Technical Specifications: Detailed technical requirements and specifications
4. Schedule 4 - Support Services: Detailed description of support levels, response times, and escalation procedures
5. Schedule 5 - Service Level Agreement: Detailed performance metrics, availability requirements, and remedies
6. Appendix A - Authorized Users: Template for recording and updating authorized user information
7. Appendix B - Acceptable Use Policy: Detailed rules and guidelines for software usage
8. Appendix C - Data Processing Terms: Detailed terms for compliance with Indonesian data protection laws
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Financial Services
Healthcare
Education
Manufacturing
Retail
Professional Services
Telecommunications
Government
Energy
Transportation
Media and Entertainment
Relevant Teams
Legal
Information Technology
Procurement
Compliance
Information Security
Risk Management
Finance
Operations
Software Development
Vendor Management
Relevant Roles
Chief Technology Officer
IT Director
Legal Counsel
Procurement Manager
Software License Manager
Compliance Officer
Information Security Manager
IT Asset Manager
Contract Administrator
Chief Information Officer
Risk Manager
Data Protection Officer
Software Development Manager
IT Operations Manager
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