A Hotel Invoice is a crucial document in Indonesia's hospitality sector that serves multiple purposes: it acts as a formal record of services provided, a payment document, and a tax document compliant with Indonesian regulations. The document is required whenever a guest stays at a hotel, whether for leisure or business purposes, and must include specific elements mandated by Indonesian law, such as the hotel's tax identification number (NPWP), itemized charges, and clear calculation of both Value Added Tax (10%) and Hotel Tax (10%). The invoice must comply with Law No. 28 of 2009 on Regional Taxes and Law No. 42 of 2009 on Value Added Tax, making it an essential document for both the hotel's financial records and the guest's tax documentation. It serves as a binding record of the transaction between the hotel and guest, while also meeting regulatory requirements for tax reporting and business documentation.
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1. Hotel Information Header: Legal name of the hotel, complete address, tax identification number (NPWP), and contact information
2. Invoice Details: Invoice number, date of issue, and payment due date
3. Guest Information: Guest name, address, contact details, and any relevant identification numbers
4. Stay Details: Check-in and check-out dates, room number, room type, and number of guests
5. Charges Breakdown: Itemized list of room charges, daily rates, and dates
6. Additional Charges: Breakdown of other charges such as food & beverage, room service, laundry etc.
7. Tax Calculations: Detailed breakdown of VAT (10%) and Hotel Tax (10%) as per Indonesian law
8. Total Amount: Subtotal, total taxes, and final amount in IDR
9. Payment Information: Payment method, payment status, and hotel's banking details if applicable
1. Corporate Account Details: Used when the guest is staying under a corporate agreement, including company name, tax numbers, and special rate information
2. Special Requests/Notes: Any special arrangements or notes relevant to the stay or billing
3. Loyalty Program: Guest's membership details and points earned during the stay
4. Group Booking Details: Used for group bookings, showing breakdown of multiple rooms or guests
5. Deposit Information: Details of any deposits paid or held, included when applicable
6. Exchange Rate Information: Used when payment is accepted in foreign currency, showing applied exchange rates
1. Detailed Charge Sheet: Detailed breakdown of daily charges and consumption, particularly for extended stays
2. Tax Invoice: Separate tax invoice format as required by Indonesian tax authorities
3. Minibar Consumption List: Detailed list of minibar items consumed, if applicable
4. Additional Services Detail: Breakdown of spa services, restaurant bills, or other hotel facilities used
Relevant legal definitions
Clauses
Relevant Industries
Hospitality
Tourism
Travel
Financial Services
Corporate Travel
Events and Conferences
Business Services
Tax and Accounting
Legal Services
Luxury Services
Relevant Teams
Front Office
Finance
Accounting
Revenue Management
Sales
Legal
Compliance
Operations
Guest Services
Administration
Relevant Roles
Hotel Manager
Front Office Manager
Revenue Manager
Accounts Receivable Clerk
Financial Controller
Tax Accountant
Night Auditor
Reservations Manager
Corporate Sales Manager
Compliance Officer
Finance Director
General Manager
Accounts Manager
Guest Services Manager
Operations Manager
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