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1. Parties: Identification of all contracting parties, including full legal names, addresses, and company registration details
2. Background: Context of the agreement, relationship between parties, and purpose of the contract
3. Definitions and Interpretation: Definitions of key terms and interpretation rules, including language interpretation principles for the bilingual format
4. Term and Renewal: Initial term and automatic renewal provisions, including renewal periods and conditions
5. Services/Scope: Detailed description of services or obligations to be provided under the agreement
6. Payment Terms: Pricing, payment schedules, invoicing requirements, and price adjustment mechanisms
7. Performance Standards: Service levels, quality requirements, and performance metrics
8. Termination Rights: Grounds for termination, notice periods, and consequences of termination
9. Confidentiality: Protection of confidential information and trade secrets
10. Intellectual Property: Ownership and usage rights of IP created or used during the agreement
11. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
12. Force Majeure: Events excusing performance and related procedures
13. Governing Law and Dispute Resolution: Choice of Indonesian law and dispute resolution mechanisms
14. General Provisions: Standard boilerplate clauses including notices, amendments, and language requirements
1. Change Control: Procedures for implementing changes to services or terms - recommended for complex service agreements
2. Data Protection: Data handling and privacy obligations - required if personal data is processed
3. Compliance with Laws: Specific regulatory compliance obligations - needed for regulated industries
4. Business Continuity: Disaster recovery and business continuity requirements - important for critical services
5. Audit Rights: Rights to audit performance and compliance - relevant for regulated industries or critical services
6. Personnel: Requirements for personnel, including key personnel provisions - relevant for service-based agreements
7. Insurance: Detailed insurance requirements - recommended for high-risk activities
8. Anti-Corruption: Anti-bribery and corruption provisions - recommended for international agreements or government contracts
1. Service Description: Detailed technical specifications and service descriptions
2. Service Levels: Detailed performance metrics, measurement methods, and remedies
3. Pricing Schedule: Detailed pricing information, including price adjustment mechanisms
4. Key Personnel: List of key personnel and their roles (if applicable)
5. Required Insurance: Specific insurance types and coverage amounts
6. Data Processing Terms: Detailed data protection and processing requirements (if applicable)
7. Change Request Template: Standard form for requesting and documenting changes
8. Notice Details: Contact information and notice requirements for all parties
Information Technology
Telecommunications
Manufacturing
Professional Services
Facilities Management
Software and SaaS
Healthcare
Real Estate
Energy
Utilities
Logistics and Supply Chain
Retail
Financial Services
Business Process Outsourcing
Legal
Procurement
Commercial
Operations
Finance
Risk and Compliance
Business Development
Supply Chain
Vendor Management
Account Management
Legal Counsel
Contract Manager
Procurement Manager
Commercial Director
Business Development Manager
Operations Manager
Chief Financial Officer
Risk Manager
Compliance Officer
General Manager
Country Manager
Supply Chain Manager
Vendor Manager
Account Executive
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