The Marketing Consent Form is a crucial compliance document required under Hong Kong's Personal Data (Privacy) Ordinance for organizations engaging in direct marketing activities. This document became particularly important following the 2013 amendments to the PDPO, which introduced specific requirements for direct marketing consent. The form must be used before any personal data can be used for marketing purposes and should be presented to customers or potential customers at the point of data collection. It includes detailed information about data collection purposes, marketing activities, data sharing practices, and opt-out procedures. Organizations must ensure their Marketing Consent Form is comprehensive yet clear, covering all intended marketing uses while remaining accessible to the average reader. The document needs regular reviews and updates to maintain compliance with evolving privacy regulations and business practices in Hong Kong.
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1. Data User Information: Identity and contact details of the organization collecting the data (data user)
2. Personal Data Collection Statement: Clear statement of what personal data will be collected and the purposes for which it will be used
3. Marketing Activities Description: Detailed description of the types of marketing activities and communications the data subject may receive
4. Classes of Marketing Subjects: List of types of products, services, and subjects that may be marketed to the data subject
5. Data Transfer Statement: Information about any third parties to whom the personal data may be transferred for marketing purposes
6. Consent Declaration: Clear and explicit consent statement for the data subject to indicate their agreement
7. Opt-out Mechanisms: Information about how the data subject can opt-out of receiving marketing communications
8. Data Subject Rights: Statement of rights under the PDPO including right to access, correct, and request cessation of data use
9. Signature Block: Space for data subject's signature, name, and date
1. Language Options: Bilingual text in English and Chinese, recommended when dealing with local Hong Kong residents
2. Specific Consent Checkboxes: Separate checkboxes for different marketing channels (email, SMS, phone, post) when the organization wants to obtain channel-specific consent
3. Third Party Marketing Partners: Additional section listing specific third-party partners who may conduct marketing, required only if personal data will be transferred to other organizations for marketing
4. Financial Services Marketing: Additional regulatory disclosures required when marketing financial products or services
5. Rewards Program Details: Information about any loyalty or rewards program associated with marketing consent, only needed if applicable
1. Schedule 1 - Types of Personal Data: Detailed list of all personal data types that may be collected and used for marketing
2. Schedule 2 - Marketing Partners: Complete list of third-party organizations who may receive the personal data for marketing purposes
3. Schedule 3 - Marketing Channels: Detailed description of all marketing channels and communication methods that may be used
4. Appendix A - Privacy Policy: Organization's full privacy policy or link to where it can be accessed
5. Appendix B - Opt-out Form: Separate form for future opt-out requests
Relevant legal definitions
Clauses
Relevant Industries
Financial Services
Retail
Healthcare
Technology
Telecommunications
Insurance
Real Estate
Education
Professional Services
E-commerce
Hospitality
Banking
Relevant Teams
Legal
Compliance
Marketing
Customer Relations
Data Protection
Risk Management
Operations
Digital Marketing
Customer Experience
Business Development
Relevant Roles
Privacy Officer
Data Protection Officer
Compliance Manager
Marketing Director
Legal Counsel
Customer Relations Manager
Business Development Manager
Risk Manager
Operations Manager
Digital Marketing Manager
Customer Data Manager
Chief Marketing Officer
Chief Compliance Officer
Chief Privacy Officer
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