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The Software License And Maintenance Agreement is essential for organizations deploying software solutions while ensuring ongoing support and maintenance. This document, governed by Danish law, is particularly relevant in today's technology-driven business environment where software forms a critical part of operations. It serves both software providers and customers by clearly defining the terms of software usage, ownership rights, maintenance obligations, and service levels. The agreement is structured to comply with Danish legal requirements, including GDPR and consumer protection laws, while addressing practical aspects of software deployment and maintenance. It's commonly used when organizations need to establish a long-term relationship with a software provider, ensuring both immediate software access and ongoing support. The document includes technical specifications, service level agreements, and data processing terms, making it suitable for various scales of software implementation, from single-user applications to enterprise-wide systems.

1. Parties: Identification of the contracting parties including full legal names, registration numbers, and addresses

2. Background: Context of the agreement, including brief description of the software and purpose of the arrangement

3. Definitions: Definitions of key terms used throughout the agreement

4. License Grant: Scope of the software license, including type, territory, and usage restrictions

5. License Fees: Payment terms for the software license, including payment schedule and method

6. Maintenance Services: Description of maintenance services, including updates, patches, and technical support

7. Service Levels: Performance standards and response times for maintenance services

8. Maintenance Fees: Payment terms for maintenance services, including periodic fees and payment schedule

9. Intellectual Property Rights: Protection of IP rights, ownership of software and modifications

10. Warranties: Software and service warranties, disclaimer of warranties

11. Data Protection: GDPR compliance and data processing terms

12. Confidentiality: Protection of confidential information exchanged under the agreement

13. Limitation of Liability: Limitations and exclusions of liability under Danish law

14. Term and Termination: Duration of agreement, renewal terms, and termination rights

15. Force Majeure: Circumstances excusing performance under Danish law

16. General Provisions: Standard provisions including notices, assignment, governing law, and dispute resolution