Create a bespoke document in minutes, Â or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Software License And Maintenance Agreement
"I need a Software License and Maintenance Agreement for our enterprise resource planning software to be licensed to German manufacturing companies, with specific provisions for 24/7 support services and mandatory uptimes of 99.9%, planned to launch in March 2025."
1. Parties: Identification of the contracting parties with full legal names and addresses
2. Background: Context of the agreement and brief description of the software and services
3. Definitions: Defined terms used throughout the agreement
4. License Grant: Scope of software license, usage rights, and restrictions
5. Intellectual Property Rights: Ownership and protection of IP rights in the software
6. Maintenance and Support Services: Description of maintenance and support obligations
7. Service Levels: Performance standards and response times for maintenance and support
8. Fees and Payment Terms: License and maintenance fees, payment schedule, and conditions
9. Customer Obligations: Customer responsibilities and usage requirements
10. Warranties: Software and service warranties compliant with German law
11. Liability and Limitations: Liability provisions and limitations under German law
12. Term and Termination: Duration, renewal, and termination provisions
13. Data Protection: GDPR compliance and data processing terms
14. Confidentiality: Protection of confidential information
15. General Provisions: Standard legal provisions including governing law and jurisdiction
1. Source Code Escrow: Terms for source code escrow arrangements, typically used in mission-critical applications
2. Professional Services: Additional implementation or consulting services if required
3. Cloud Services Terms: Specific terms for cloud-based software delivery
4. Security Requirements: Specific security standards and certifications, often required for regulated industries
5. Third-Party Components: Terms relating to third-party software components and licenses
6. Export Control: Export regulations compliance for international usage
7. Disaster Recovery: Business continuity and disaster recovery provisions for critical systems
8. Consumer Protection Terms: Additional protective terms required for B2C agreements under German law
1. Software Description: Detailed description of the licensed software and its components
2. Technical Requirements: Hardware and software requirements for the licensed software
3. Service Level Agreement: Detailed service levels, metrics, and remedies
4. Support and Maintenance Services: Detailed description of support and maintenance services
5. Fee Schedule: Detailed pricing, payment terms, and fee calculations
6. Data Processing Agreement: GDPR-compliant data processing terms and details
7. Security Standards: Detailed security requirements and standards
8. Acceptable Use Policy: Rules and restrictions for software usage
Authors
Information Technology
Software Development
Financial Services
Healthcare
Manufacturing
Retail
Professional Services
Telecommunications
Education
Government
Automotive
Insurance
E-commerce
Logistics
Consulting
Legal
Information Technology
Procurement
Vendor Management
Information Security
Compliance
Operations
Software Development
Contract Administration
Risk Management
Data Protection
Technical Operations
Chief Information Officer
IT Director
Software Procurement Manager
Legal Counsel
Contract Manager
IT Security Officer
Chief Technology Officer
Software Asset Manager
Vendor Management Officer
Chief Legal Officer
IT Operations Manager
Procurement Director
Data Protection Officer
Enterprise Architect
Technical Operations Manager
Find the exact document you need
Download our whitepaper on the future of AI in Legal
³Ò±ð²Ô¾±±ð’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.