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Software License And Maintenance Agreement

Software License And Maintenance Agreement Template for Ireland

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Key Requirements PROMPT example:

Software License And Maintenance Agreement

"I need a Software License and Maintenance Agreement for licensing our accounting software to Irish SMEs, with basic maintenance support during business hours and monthly security updates, planned to commence from March 2025."

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Document background
The Software License And Maintenance Agreement is essential for organizations deploying software solutions in Ireland, combining software licensing rights with ongoing maintenance and support services. This document is particularly crucial in the Irish business environment, where compliance with both domestic and EU regulations is mandatory. It should be used when a business is either providing or acquiring software that requires ongoing support and maintenance, typically in commercial settings where the software is critical to business operations. The agreement addresses key areas such as GDPR compliance, consumer protection requirements, and electronic commerce regulations while incorporating specific Irish legal requirements. It provides comprehensive coverage of intellectual property rights, service level commitments, and risk allocation between parties, making it suitable for both standard software deployments and complex enterprise solutions.
Suggested Sections

1. Parties: Identification of the licensor and licensee with full legal details

2. Background: Context of the agreement and brief description of the software and maintenance services

3. Definitions: Definitions of key terms used throughout the agreement

4. License Grant: Scope and nature of the software license, including usage rights and restrictions

5. License Fees: Payment terms for the software license, including payment schedule and method

6. Maintenance Services: Description of maintenance and support services to be provided

7. Service Levels: Performance standards and response times for maintenance services

8. Maintenance Fees: Payment terms for maintenance services, including annual fees and increases

9. Intellectual Property Rights: Protection of IP rights and ownership of software and modifications

10. Confidentiality: Protection of confidential information shared between parties

11. Data Protection: GDPR compliance and data processing obligations

12. Warranties: Software and service warranties provided by the licensor

13. Liability and Indemnification: Limitation of liability and indemnification obligations

14. Term and Termination: Duration of agreement and termination rights

15. Post-Termination: Obligations and rights after agreement termination

Optional Sections

1. Source Code Escrow: Terms for source code escrow arrangement, used when licensee requires business continuity protection

2. Professional Services: Additional implementation or consulting services, included when professional services are part of the deal

3. Training: Training obligations and terms, included when training services are provided

4. Disaster Recovery: Disaster recovery and business continuity provisions, important for business-critical software

5. Third-Party Software: Terms relating to third-party software components, needed when solution includes third-party elements

6. Export Control: Export control compliance, required for international licensing

7. Competition Law Compliance: Specific provisions ensuring compliance with competition laws, important for dominant market players

8. Change Control: Process for managing changes to services or software, useful for complex implementations

Suggested Schedules

1. Schedule 1 - Licensed Software: Detailed description of licensed software, modules, and components

2. Schedule 2 - Technical Specifications: Technical specifications and performance requirements of the software

3. Schedule 3 - Maintenance Services: Detailed description of maintenance and support services

4. Schedule 4 - Service Level Agreement: Detailed service levels, metrics, and remedies

5. Schedule 5 - Fee Schedule: Detailed breakdown of license and maintenance fees

6. Schedule 6 - Implementation Plan: Timeline and milestones for software implementation

7. Schedule 7 - Acceptable Use Policy: Rules and restrictions for software use

8. Appendix A - Technical Contact Details: Contact information for technical support and escalations

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions




















































Clauses









































Relevant Industries

Information Technology

Financial Services

Healthcare

Manufacturing

Retail

Professional Services

Education

Government

Telecommunications

Insurance

Banking

Pharmaceuticals

Energy

Transportation

Media and Entertainment

Relevant Teams

Legal

Information Technology

Procurement

Vendor Management

Compliance

Information Security

Finance

Operations

Risk Management

Commercial

Relevant Roles

Chief Information Officer

IT Director

Legal Counsel

Procurement Manager

Software Licensing Manager

Vendor Management Officer

Chief Technology Officer

IT Operations Manager

Contract Manager

Commercial Director

Chief Legal Officer

Information Security Officer

Software Asset Manager

Technology Procurement Specialist

Compliance Officer

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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