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Preventive Maintenance Contract
1. Parties: Identification of the service provider and the customer, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, including brief description of customer's maintenance needs and service provider's expertise
3. Definitions: Definitions of key terms used throughout the agreement, including technical maintenance terms
4. Scope of Services: Detailed description of preventive maintenance services to be provided, including frequency and nature of maintenance
5. Service Provider's Obligations: Comprehensive list of service provider's responsibilities, including qualification requirements for maintenance personnel
6. Customer's Obligations: Customer's responsibilities, including providing access, information, and maintaining normal operating conditions
7. Maintenance Schedule: Timing and frequency of maintenance visits and procedures
8. Quality Standards: Required quality levels and industry standards to be met in performing maintenance
9. Fees and Payment: Pricing structure, payment terms, and any escalation mechanisms
10. Term and Termination: Duration of the agreement, renewal terms, and termination rights
11. Liability and Insurance: Allocation of risks, limitation of liability, and required insurance coverage
12. Force Majeure: Circumstances excusing performance and related procedures
13. Confidentiality: Protection of confidential information exchanged during maintenance activities
14. Governing Law and Jurisdiction: Confirmation of Danish law application and dispute resolution procedures
1. Emergency Services: Additional terms for emergency maintenance services outside regular preventive maintenance, used when emergency response is included
2. Spare Parts: Terms for supply and storage of spare parts, used when spare parts management is part of the service
3. Performance Guarantees: Specific performance levels and related penalties/bonuses, used in more sophisticated agreements
4. Environmental Compliance: Specific environmental obligations and waste handling procedures, used when maintenance involves significant environmental impacts
5. Data Protection: GDPR compliance terms, used when maintenance involves access to personal data or systems
6. Training: Terms for training customer's personnel, used when knowledge transfer is part of the service
7. Subcontracting: Terms governing use of subcontractors, used when service provider may need to subcontract
8. Equipment Loan: Terms for any equipment provided by either party, used when specific equipment is provided as part of the service
1. Schedule 1 - Equipment List: Detailed list of equipment covered by the maintenance contract
2. Schedule 2 - Maintenance Procedures: Detailed technical procedures for each type of maintenance activity
3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements
4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, including rates for different services
5. Schedule 5 - Key Personnel: List of key personnel from both parties responsible for contract management
6. Schedule 6 - Report Templates: Templates for maintenance reports and documentation
7. Appendix A - Health and Safety Requirements: Specific health and safety procedures and requirements
8. Appendix B - Contact Details: Contact information for key personnel and escalation procedures
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