Master Subscription Agreement

Master Subscription Agreement Template for Denmark

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Document background

The Master Subscription Agreement serves as the foundational contract for businesses offering subscription-based services in Denmark or choosing Danish law as their governing law. It is particularly relevant for software, technology, and service providers who need a robust legal framework for recurring service relationships with their customers. This agreement type is designed to accommodate multiple service offerings through a single master agreement, supplemented by specific order forms and schedules. The document incorporates essential Danish legal requirements, including GDPR compliance as implemented in Danish law, consumer protection provisions where applicable, and general contract law principles under the Danish Contracts Act. It's structured to provide comprehensive coverage of all aspects of the service relationship while maintaining flexibility for future service additions or modifications.

Suggested Sections

1. Parties: Identification of the contracting parties, including full legal names, registration numbers, and addresses

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Scope of Agreement: Overview of services covered and relationship between master agreement and order forms

5. Ordering Process: Procedures for ordering services, including order forms and acceptance process

6. Service Provision: General terms of service delivery, service levels, and quality standards

7. Subscription Terms: Duration, renewal, and termination of subscriptions

8. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences

9. Data Protection: GDPR compliance, data processing terms, and data security requirements

10. Intellectual Property Rights: ownership and licensing of IP, including any user-generated content

11. Confidentiality: Protection and handling of confidential information

12. Liability and Indemnification: Limitation of liability, warranties, and indemnification obligations

13. Force Majeure: Events excusing performance and related procedures

14. Term and Termination: Duration of master agreement, termination rights and procedures

15. General Provisions: Standard clauses including notices, assignment, amendments, and governing law

Optional Sections

1. Service Level Agreement: Detailed service levels and performance metrics - include when offering technical or online services

2. Professional Services: Terms for additional implementation or consulting services - include when offering professional services

3. Reseller Provisions: Terms for reselling services to third parties - include for partner/reseller arrangements

4. Insurance Requirements: Specific insurance obligations - include for high-value or high-risk services

5. Compliance Requirements: Industry-specific compliance obligations - include for regulated industries

6. Business Continuity: Disaster recovery and business continuity requirements - include for critical services

7. Security Requirements: Detailed security obligations - include for services involving sensitive data

8. Support Services: Technical support and maintenance terms - include for technical products

Suggested Schedules

1. Schedule A - Service Description: Detailed description of services, features, and specifications

2. Schedule B - Service Level Agreement: Detailed service levels, metrics, and remedies

3. Schedule C - Pricing and Payment Terms: Detailed pricing, payment terms, and calculation methods

4. Schedule D - Data Processing Agreement: GDPR-compliant data processing terms and security measures

5. Schedule E - Support Services: Support level descriptions, response times, and procedures

6. Schedule F - Order Form Template: Standard template for ordering services under the master agreement

7. Appendix 1 - Authorized Subsidiaries: List of affiliated companies authorized to order under the agreement

8. Appendix 2 - Technical Requirements: Technical specifications and requirements for service use

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