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Master Contract
1. Parties: Identification and details of the contracting parties, including registration numbers and authorized representatives
2. Background: Context of the agreement, relationship between the parties, and general purpose of the master contract
3. Definitions and Interpretation: Defined terms used throughout the agreement and rules of interpretation
4. Scope of Agreement: Overall scope of the master agreement and its relationship to future specific agreements
5. Term and Termination: Duration of the agreement, renewal provisions, and termination rights
6. Ordering Process: Procedures for placing and accepting orders under the master agreement
7. Prices and Payment Terms: General pricing principles, payment terms, invoicing requirements, and price adjustment mechanisms
8. General Obligations: Core obligations of each party under the master agreement
9. Compliance and Audit Rights: Compliance requirements and rights to audit performance and records
10. Confidentiality: Protection and handling of confidential information
11. Intellectual Property Rights: Ownership and usage rights of intellectual property
12. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
13. Force Majeure: Events excusing performance and related procedures
14. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and governing law
15. General Provisions: Standard legal provisions including assignment, amendments, severability, and entire agreement
1. Data Protection: Required if personal data processing is involved, addressing GDPR compliance
2. Service Levels: Include when specific performance metrics need to be maintained
3. Exclusive Rights: Used when granting exclusive rights or territories to a party
4. Personnel and Subcontractors: Include when specific requirements for personnel or use of subcontractors are needed
5. Insurance Requirements: Detailed insurance obligations when specific coverage types and amounts are required
6. Export Control: Required for international trade or when dealing with regulated goods/services
7. Environmental Requirements: Include when environmental compliance or sustainability commitments are relevant
8. Anti-Corruption: Detailed anti-corruption provisions for high-risk jurisdictions or industries
9. Change Control: Include when formal processes for changes to services or deliverables are needed
1. Schedule 1 - Pricing Schedule: Detailed pricing structure, rates, and calculation methodologies
2. Schedule 2 - Service/Product Specifications: Detailed specifications of services or products covered by the agreement
3. Schedule 3 - Service Levels and KPIs: Detailed service level requirements and key performance indicators
4. Schedule 4 - Governance Model: Detailed procedures for contract governance and escalation processes
5. Schedule 5 - Standard Forms: Templates for orders, acceptance, reports, and other standard documents
6. Schedule 6 - Technical Requirements: Technical specifications and requirements
7. Schedule 7 - Contact Details: List of key contacts and authorized representatives for both parties
8. Schedule 8 - Approved Subcontractors: List of pre-approved subcontractors and their scope of work
9. Appendix A - Data Processing Agreement: Required GDPR compliance documentation if personal data is processed
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