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Master Subscription Agreement

Master Subscription Agreement Template for United Arab Emirates

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Key Requirements PROMPT example:

Master Subscription Agreement

"I need a Master Subscription Agreement for my UAE-based SaaS company that will be providing cloud-based accounting software to enterprise customers, with implementation starting January 2025 and including strong data protection provisions for financial information."

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Document background
The Master Subscription Agreement is designed for businesses operating in the UAE that provide subscription-based services, particularly in the technology and digital services sectors. This document serves as the foundational agreement governing the ongoing relationship between service providers and their customers, establishing clear terms for service delivery, usage rights, and obligations of both parties. The agreement is specifically structured to comply with UAE legal requirements, including Federal Law No. 5 of 1985 (Civil Code) and Federal Law No. 1 of 2006 (Electronic Transactions Law), while incorporating international best practices for subscription services. It is particularly relevant for cloud services, software subscriptions, and recurring service arrangements where continuous access to services or platforms is provided in exchange for periodic payments.
Suggested Sections

1. Parties: Identification of contracting parties with full legal names and addresses

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Comprehensive list of defined terms used throughout the agreement

4. Subscription Services: Detailed description of services, access rights, and service delivery

5. Fees and Payment: Subscription fees, payment terms, invoicing, and payment methods

6. Term and Termination: Duration of agreement, renewal terms, and termination rights

7. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements

8. Provider Obligations: Service provider's commitments, service levels, and support services

9. Data Protection and Security: Data handling, privacy compliance, and security measures

10. Intellectual Property Rights: IP ownership, licenses, and restrictions

11. Confidentiality: Protection of confidential information and trade secrets

12. Warranties and Disclaimers: Service warranties and limitations

13. Limitation of Liability: Liability caps and exclusions compliant with UAE law

14. Indemnification: Mutual indemnification obligations and procedures

15. Force Majeure: Events excusing performance under UAE law

16. Governing Law and Jurisdiction: UAE law governance and dispute resolution provisions

17. General Provisions: Standard boilerplate clauses including notices, assignment, and amendments

Optional Sections

1. Professional Services: Include when additional implementation or consulting services are offered

2. Service Level Agreement: Include when specific performance metrics and remedies are required

3. Disaster Recovery: Include for critical services requiring business continuity provisions

4. Insurance: Include when specific insurance coverage requirements are needed

5. Anti-Corruption: Include for international contracts or government-related services

6. Change Control: Include when formal change management procedures are required

7. Marketing Rights: Include when parties want to use each other's names for marketing

8. Source Code Escrow: Include when source code access might be required in specific circumstances

Suggested Schedules

1. Service Description: Detailed technical specifications of the subscription services

2. Service Level Agreement: Performance metrics, measurement, and service credits

3. Fee Schedule: Detailed pricing, payment terms, and calculation methods

4. Support Services: Support level descriptions and response times

5. Data Processing Agreement: Detailed data handling and privacy requirements

6. Acceptable Use Policy: Rules and restrictions for service usage

7. Security Requirements: Security standards and procedures

8. Implementation Plan: Timeline and milestones for service implementation

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions



































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Relevant Industries

Technology

Software as a Service

Cloud Computing

Professional Services

Financial Services

Healthcare

Education

E-commerce

Telecommunications

Media and Entertainment

Manufacturing

Logistics

Consulting

Relevant Teams

Legal

Sales

Procurement

Information Technology

Finance

Compliance

Risk Management

Information Security

Business Development

Operations

Customer Success

Account Management

Relevant Roles

Chief Executive Officer

Chief Technology Officer

Chief Legal Officer

General Counsel

Legal Director

Commercial Director

Sales Director

Procurement Manager

IT Director

Chief Information Officer

Chief Financial Officer

Contract Manager

Business Development Manager

Account Executive

Compliance Officer

Data Protection Officer

Information Security Manager

Risk Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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