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Exclusive Service Agreement
1. Parties: Identification of the service provider and recipient with full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Key terms used throughout the agreement, including definition of Services, Territory, and Exclusivity Period
4. Appointment and Scope: Terms of exclusive appointment and detailed scope of services
5. Exclusivity Obligations: Specific exclusivity commitments, restrictions, and territorial scope
6. Service Provider Obligations: Detailed responsibilities, service levels, and performance standards
7. Client Obligations: Client's responsibilities, including providing information and cooperation
8. Commercial Terms: Fees, payment terms, expenses, and invoicing procedures
9. Intellectual Property: Ownership and usage rights of IP created or used in service delivery
10. Confidentiality: Protection and handling of confidential information
11. Term and Termination: Duration, renewal, and termination provisions
12. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
13. General Provisions: Standard clauses including notices, assignment, and governing law
1. Data Protection: Required if personal data processing is involved, detailing GDPR compliance
2. Non-Solicitation: Optional restrictions on hiring or soliciting each party's personnel
3. Change Management: Include for complex services requiring formal change procedures
4. Service Credits: Required for agreements with specific performance metrics and penalties
5. Transition Services: Include if complex handover procedures are needed post-termination
6. Compliance: Required for regulated industries or specific compliance requirements
7. Force Majeure: Optional but recommended for long-term service arrangements
1. Service Description: Detailed specification of services to be provided
2. Service Levels: Performance metrics, measurement methods, and reporting requirements
3. Fee Schedule: Detailed pricing, payment structure, and rate cards
4. Key Personnel: List of key staff members and their roles if applicable
5. Territorial Scope: Detailed description of geographical coverage and any exclusions
6. Required Insurance: Specific insurance types and coverage levels
7. Data Processing Agreement: Required if personal data is processed, detailing GDPR requirements
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