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Order Cancellation Letter for United Arab Emirates

Order Cancellation Letter Template for United Arab Emirates

A formal business document drafted under UAE law that serves to officially communicate the cancellation of a commercial order, purchase agreement, or service request. This document complies with UAE Federal Laws, including the Civil Code and Commercial Transactions Law, and includes essential elements such as order details, cancellation grounds, and proposed resolution. It provides legal protection for both parties and establishes a clear record of the cancellation process while adhering to UAE's specific requirements for commercial communications and contract termination.

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Order Cancellation Letter

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What is a Order Cancellation Letter?

The Order Cancellation Letter is a crucial business document used in the United Arab Emirates when a party needs to formally terminate a commercial order or purchase agreement. It serves as official documentation of the cancellation decision and helps protect both parties' legal interests under UAE law. This document should be used when there is a need to cancel an order before completion, whether due to breach of terms, force majeure, mutual agreement, or other valid reasons. The letter must comply with UAE Federal Law No. 5 of 1985 (Civil Code) and Federal Law No. 18 of 1993 (Commercial Transactions Law), incorporating specific details about the order, reasons for cancellation, and any applicable financial settlements. It's particularly important in the UAE business environment where formal written communications carry significant legal weight and are often required for dispute resolution or regulatory compliance.

What sections should be included in a Order Cancellation Letter?

1. Sender Details: Full legal name, address, and contact information of the party canceling the order

2. Recipient Details: Full legal name, address, and contact information of the party receiving the cancellation notice

3. Date: Date of the cancellation letter

4. Order Reference: Clear identification of the order being cancelled, including order number, date, and brief description

5. Cancellation Statement: Clear and unambiguous statement of cancellation

6. Reason for Cancellation: Brief explanation of the grounds for cancellation

7. Legal Basis: Reference to relevant contract terms or legal provisions supporting the cancellation

8. Financial Settlement: Details of any payments made, refunds expected, or financial implications

9. Closing and Signature: Formal closing, signature block, and contact information for follow-up

What sections are optional to include in a Order Cancellation Letter?

1. Force Majeure Declaration: Include when cancellation is due to circumstances beyond reasonable control

2. Compensation Details: Include when there are specific compensation terms or penalties applicable

3. Alternative Solutions: Include when proposing alternative arrangements or compromise solutions

4. Return Instructions: Include when goods have already been delivered and need to be returned

5. Confidentiality Statement: Include when dealing with sensitive commercial information

What schedules should be included in a Order Cancellation Letter?

1. Original Order Documentation: Copy of the original order, purchase agreement, or contract being cancelled

2. Proof of Payment: Documentation of any payments made related to the order

3. Supporting Evidence: Any evidence supporting the grounds for cancellation (e.g., quality issues, delay documentation)

4. Return Documentation: If applicable, shipping labels or return instructions for delivered goods

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Publisher

Ƶ

Document Type

Service Letter

Cost

Free to use
Relevant legal definitions















Clauses















Relevant Industries

Retail

Manufacturing

E-commerce

Construction

Wholesale Trade

Professional Services

Technology

Automotive

Consumer Goods

Industrial Equipment

Logistics

Healthcare

Hospitality

Real Estate

Relevant Teams

Procurement

Legal

Supply Chain

Customer Service

Sales

Operations

Finance

Compliance

Contract Administration

Risk Management

Order Processing

Account Management

Relevant Roles

Procurement Manager

Supply Chain Director

Purchasing Officer

Contract Administrator

Legal Counsel

Commercial Manager

Operations Manager

Account Manager

Customer Service Manager

Sales Manager

Business Development Manager

Project Manager

Compliance Officer

Risk Manager

Finance Manager

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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